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Francis Francis X1 - Cith Saum's Review
Posted: January 19, 2006, 3:43pm
review rating: 4.0
feedback: (1) comments | read | write
Francis Francis X1
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More About This Product
Arrow The Francis Francis X1 has 43 Reviews
Arrow The Francis Francis X1 has been rated 7.20 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Francis Francis X1 reviews have been viewed 255,870 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Scott Smith 8.75
Patrick Moss 8.00
Josh Alwitt 8.00
Steve Strawman 8.00
Phil M 7.60

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Ratings and Stats Overall Rating: 4.6
Manufacturer: Francis! Francis! Quality: 3
Average Price: $799.00 Usability: 6
Price Paid: $380.00 Cost vs. Value 2
Where Bought: ebay Aesthetics 7
Owned for: 2 years Overall 5
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Won't buy it again. Don't like the quality or the fact that FF tech support won't sell you parts (You have to send the whole machine to IL for repair)
Positive Product Points

Looks pretty.

Negative Product Points

Where to begin? Thermometer stopped working after 2 mos. PF handle cracked. Steam wand started leaking and knob wouldn't close/shut off (fixed with new o-rings for cheap). Frame rusting.  Inconsistant shots.  Boiler wire housing melted (touched boiler and copper valve tube), toggle switches flimsy (spun loose). "Ready light" not always working.

Detailed Commentary

If you're serious about a good espresso, pass on the pretty looks and get something that will last and make a decent espresso. Sometimes takes several tries to prep it for steaming until it's ready. (instructions say "do over" if it doesn't work the first time). Duplicate shots were inconsitant.  I contacted FF tech support about the thermometer not working, and was informed it's not accurate anyway---it's just for aesthetic purposes only. (What??!) Also was disappointed that their online instructions tell you to use a towel to mop up the excess steam that comes out of the wand when it's prepping (er, leaking).  Now I could see that as a good thing if they included a fancy/custom printed FF towel with the machine. Kidding.

Buying Experience

I think mine was re-furbished (thus the $380 instead of $600-700)....so that may have been where the problems started...

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review rating: 4.0
Posted: January 19, 2006, 3:43pm
feedback: (1) comments | read | write
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