I don't want to see another espresso machine for a long long time. I'm sticking to my trusty french press.
Positive Product Points
aesthetics, the 20% off coupon and $20.00 rebate. When it did worked it worked well.
Negative Product Points
It clogs when you use too fine of a grind. I had to use resort to using a course grind so it wouldn't clog up. The seals in the main housing need to be replaced with something more reliable.
It was my first espresso machine so there was a lot of trial and error. Once I thought I had the machine figured out and my routine down it would throw a curve and cause much disappointment and aggravation. It's grossly inconsistent, it clogs at least 1/3 of the time and I had to replace two seals in the main attachment housing. The machine couldn't handle espresso beans prepared using espresso grind, which is totally absurd since it is a ESPRESSO MACHINE!!!!! I will have to admit, technical support was above average and they offered to send me a brand new replacement but eventually I lost complete confidence in Breville and opted instead to return it to Bed Bath & Beyond for a full refund. At this point I'm not even sure if I want to own another espresso machine again.
Buying the machine was the easiest and least complicated part of my entire experience.