Fairly easy to use. Made a great cup of espresso for the first 4-5 months.
Negative Product Points
Wet grind is hard to get out without making a mess.
Worked great at first, but then started having trouble with the grind. Coffee looked like clear water coming out. Did all the recommended steps for cleaning, decalcified, used the tool for cleaning all the parts if they had coffee stuck in them. Still getting a bad espresso. Bought Starbucks Espresso Roast, and it didn't change anything. I have been messing with it for a month and haven't had a decent cup. When you figure that it cost $400+ and lasted 4-5 months, I would say it wasn't worth the price paid. That is over $2.00+ per day if used every single day.
Buy something with better reviews. I won't be buying this brand again.