Looks good, stainless is easy cleaning, makes good shots of espresso, great shots for the $$$
Negative Product Points
noisy, basket could be improved, messy puck
Had my machine for about a year, got it from bb&b for $320.00. This is my first machine and i didn't want to pay big bucks for one. I looked around and this was the best deal and it came with a $30 dollar rebate, so for $290, I took a shot. And to this point it's all good! I make usually two shots a day, it took some experimenting, but I get consistently good shots every time. I will make a latte here and there (usually for friends) and they enjoy them, what more do you want for the money. The clean up is probably the only down side, it's usually a sloppy puck (i just wash down the sink). I guess to a total coffee snob, it's probably not the best, but for a beginner to intermediate coffeegeek this is a great buy. If I had it to do over, I would buy this machine again in a heartbeat!