Looks great & is well built. Works well if you have the right grind & tamp.
Negative Product Points
Not very consistent. Very finicky with grind & tamp. Should have come with an unpressurized basket.
I'm currently in the search for a Krups 2-cup unpressurized basket (part #MS-0907163). I have heard great things from users who have purchased this for their machine. I am eager to find out how my espresso is going to turn out. I have found that the grind has to be more coarse than standard espresso grind. My advise is to find a grinding setting that keeps the consistency of a grind that works for you. Otherwise you will be ending up with water in your basket or lack of espresso. Takes some time getting used to but I feel it's a great starter machine in which you can grow on.
Purchased from London Drugs. Had the cheapest price on this item.
Three Month Followup
Use it every weekend...still holding up great!!! Purchased an unpressurized basket that I use constantly. Works much better than the stock baskets. Wish it came with a frother cup with more of a lip so I can practice espresso art. Very happy with this machine!
One Year Followup
After 3 years of owning this machine, it finally died out of the blue. I got it repaired by a local repairman for $40 (turns out one of the diodes on the circuit board burnt out). I've always used the unpressurized basket with this machine. I've been super happy with it!
My wife recently bought me the 820ESXL as a gift which works even better than this machine. I'm now selling the 800ESXL.