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Ascaso Steel - Alex Zarkadas's Review
Posted: May 27, 2010, 1:46pm
review rating: 4.7
feedback: (0) comments | read | write
Ascaso Steel Espresso Line
Where to Buy
Arrow Seattle Coffee Gear
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More About This Product
Arrow The Ascaso Steel has 20 Reviews
Arrow The Ascaso Steel has been rated 8.13 overall by our member reviewers
Arrow This product has been in our review database since October 19, 2005.
Arrow Ascaso Steel reviews have been viewed 144,815 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Leszek Nowosielski 9.50
Jeff Spirer 9.00
Damian S 9.00
Sean Sweet 8.60
Ryan Johnson 8.00

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Ratings and Stats Overall Rating: 4.6
Product Reviewed: Duo
Manufacturer: Ascaso Quality: 3
Average Price: Varies Usability: 8
Price Paid: $1,000.00 Cost vs. Value 2
Where Bought: Morala Aesthetics 7
Owned for: 2 years Overall 3
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: A large number of quality issues should preclude you from ever considering this machine.
Positive Product Points

Simple to use
Consistent espresso
Two boilers to simplify making an espresso

Negative Product Points

9 times the machine went to the shop for repair in the two years I owned it.

Detailed Commentary

We took good care of the machine, used softened water, descaled the machine every 2-3 months.

I was very happy with the machine until it started having problems.  In summary I have changed 3 light bulbs, one boiler, 2 thermocouples, two shower heads and 2 leaking gaskets. You think a manufacturer would be able to select a light bulb that worked?

Overall the need to repair a machine 9 times in two years is absolutely unacceptable. I was fortunate in that Morala took care of the problems that we had and was able to turn the machine around in a couple of days each time.

I would strongly recommend that you avoid this brand altogether until they can clearly demonstrate a much more robust quality control process. Stick with something with a solid reputation.

Very disappointed

Buying Experience

Morala is excellent store and I recommend anyone in Ottawa to visit their store. Great service, excellent repair department and overall very pleased.

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review rating: 4.7
Posted: May 27, 2010, 1:46pm
feedback: (0) comments | read | write
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