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Ascaso Arc - Patrick Armstrong's Review
Posted: July 10, 2007, 10:59am
review rating: 5.3
feedback: (1) comments | read | write
Ascaso Arc Espresso Machine
Where to Buy
Arrow 1st in Coffee
Arrow Morala Trading Inc.
Arrow 1st-line Equipment
 List your business site here.
About "Where to Buy"

More About This Product
Arrow The Ascaso Arc has 9 Reviews
Arrow The Ascaso Arc has been rated 6.84 overall by our member reviewers
Arrow This product has been in our review database since November 4, 2003.
Arrow Ascaso Arc reviews have been viewed 75,529 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Brian Dorais 7.75
John A 7.50
Tim Bates 7.50
Dave Price 7.42
Violet Colors 5.40

Previous Review Next Review
Ratings and Stats Overall Rating: 2.2
Manufacturer: Ascaso Quality: 0
Average Price: $399.00 Usability: 4
Price Paid: $350.00 Cost vs. Value 0
Where Bought: Morala Trading, Ottawa Aesthetics 7
Owned for: 2 years Overall 0
Writer's Expertise: Just starting Would Buy Again: No
Similar Items Owned: Breville Cafe Roma
Bottom Line: Buy something else - you will have to anyway.
Positive Product Points

Worked for a while but only got up to heat if left on all the time (during the day).

Negative Product Points

Busted.

Detailed Commentary

I bought this about two years ago for something like CAD450. It suddenly stopped heating last week. I took it back to Morala Trading in Ottawa and they swiftly (next day) repaired it at a cost of CAD135. He said the boiler top, o-ring and (I think he said) rheostat had to be replaced.
My view is that, after only a couple of years, this breakdown is unacceptable. I am inclined to not send good money after bad and not ransom it.
So, all of you out there who are thinking of getting one of these, my advice is get something else.

Buying Experience

I would have preferred it if Morala Trading (Ottawa) had given me an estimate before going ahead and doing the work.

Three Month Followup

No change -- never saw the thing or heard from Morala again.
Still sorry I bought it. Should have got another Breville instead.

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review rating: 5.3
Posted: July 10, 2007, 10:59am
feedback: (1) comments | read | write
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