My Vetrano w/Baratza Vario-W makes some of the best espresso drinks I've ever had!
Positive Product Points
Quality components, a quiet rotary pump, direct plumbed and and consistent performance allow us to make great drinks shot after shot.
Negative Product Points
Single H/E boiler vs. double boiler requires cooling flushes. Making an Americano requires more water than manufacturer suggests using at one time (pour 4oz, wait and pour another 4oz).
I love this machine! We use a Vario-W grinder with it and make awesome shots of espresso. We make about 6 - 8 double shots a day. The hot water is a nice feature. I waffled between H/E and double boiler machines. We mostly drink Americanos so don't steam milk often. That said, it brews and steams milk at the same time. I can steam / froth milk for a cappucino in about the time it takes to brew the shot. Having a plumbed in machine is a huge convenience. I love how it fits underneath the kitchen cabinets and doesn't require shifting around to add water.
Figuring out the grind and tamp required to make a perfect shot is part art and part science. I've noticed as my coffee beans dry out, I need to adjust the grind "finer". I enjoy timing shots and making adjustments.
As intimidating as these machines seem, my visitors/company can make their own espresso drinks after being shown once or twice. Having a Vario-W makes the process pretty easy as it grinds the right amount of coffee.
Chris Coffee was great. I had an issue with the pressure stat-- started buzzing after a week or two. They sent a replacement and walked me through replacing it. Since then, the machine has worked flawlessly.