If you are looking for: direct connect, 1200-1500 range, drain, good looks, even better espresso, get this machine...and get it from Chris - service is top rate.
Positive Product Points
I would buy another one in a second if there was a reason to. Very quiet- like ( ) that quiet. Great steam, looks, and in cup performance. Drain line for drip pan a very nice ++ Perfect mix of looks, performance, footprint, features, and price
Negative Product Points
Nothing really, except I wish my wife would learn how to us it...
Detailed Commentary
Buying the Vetrano was a hard decision. Not because I was not sure about which machine to get, whether or not I needed a direct connect, or a drain…It was far more complicated, or simple, depending on how you look at it.
I already own an Andrea Premium and it has served me flawlessly for about 2 years. So, the only real difference between these machines is the pump. Do I really need to drop $1400 dollars for the same machine with a quieter pump?
Well, I was a bit skeptical, as was my wife, but considering the kitchen in our new home backs up to our bedroom; we felt it would be worth it.
Having had the machine in operation for about 2 weeks, I can say without any reservation that it is worth it. The performance is about the same, which is great, but the machine seems to have manners. The vibration pump was obnoxiously loud. I have heard people say that the only difference is it is quieter. Yes, that’s true. And it makes all the difference in the world.
And of course the guy at Chris’s were very helpful answering questions about the hooking the Vetrano up to my existing water line. The Andrea uses ¼” lines where the Vetrano uses 3/8” lines. It also uses a different pressure regulator.