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Rocket Giotto Evoluzione - Will Deez's Review
Posted: March 22, 2011, 12:12am
review rating: 7.0
feedback: (1) comments | read | write
Rocket Giotto Evoluzione
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More About This Product
Arrow The Rocket Giotto Evoluzione has 6 Reviews
Arrow The Rocket Giotto Evoluzione has been rated 9.47 overall by our member reviewers
Arrow This product has been in our review database since January 28, 2011.
Arrow Rocket Giotto Evoluzione reviews have been viewed 46,502 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
William Z 8.00
Kevin Malcolm 7.67
S K 7.67
Will Deez 7.00
Dave S. 7.00

Previous Review  
Ratings and Stats Overall Rating: 9.2
Manufacturer: Rocket Espresso Quality: 9
Average Price: $2,200.00 Usability: 10
Price Paid: $2,100.00 Cost vs. Value 8
Where Bought: Whole Latte Love Aesthetics 10
Owned for: 1 month Overall 9
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned:
Bottom Line: Would I buy this machine again?  ABSOLUTELY!  Would I buy from WholeLatteLove.com again?  ABSOLUTELY NOT!!!  Overall, although this machine looks like a store demo model, it is terrific.  It looks amazing and has plenty of capacity for home use.
Positive Product Points

Aesthetics - 100% Stainless steel exterior
Rotary Pump
Size - Not too big, not too small
Cup warmer keeps cups very warm
Plumb/Tank option
Water tank is fairly large

Negative Product Points

Drip tray is very small and poorly designed.  When emptying the tray, construction/design diverts water to the underside of the tray which then needs to be wiped and dried.  

Rotary pump is slightly noisy unless pressure is applied to the portafilter, as if inserting into the group, while pulling the shot.

Detailed Commentary

This machine is a beautifully machined piece of art.  I bought the Giotto Revoluzione to replace my Gaggia Baby D which I have owned for five years.  I started to grow out of the Gaggia and began shopping for a prosumer machine about a year ago.  What attracted me to this machine was a combination of the plumb option, power and rotary pump.  I decided if I was going to replace my little Gaggia, I was going all the way.  I'm not convinced that the Giotto is worth more than 4X the price of the Gaggia but it is a wonderful machine.  

I haven't plumbed the machine yet but I plan to.  I currently rent a house in Tokyo so this may be a difficult task.  However, straight out of the box I was pulling very nice shots with a slight learning curve and able to steam milk in 1/5 the time of the Gaggia.  On weekdays, I usually only make cappuccino to go for me and the misses; one double for her and two for me.  I'm able to pull the shots as fast as I can go and immediately steam enough milk at once for both drinks -- huge time saver over the Gaggia.  Start-up time is about 15 minutes to get to operating temp but needs about 60 minutes to warm the cups.

As for the cup warmer, it is small but designed keeping the non-plumb option in mind.  If plumbing is not an option, you will be filling the tank every day.  The design makes this task relatively easy to either pour from the top after removing the tank lid or by removing the tank entirely.  Removing the tank entirely has resulted in slight leakage from the tank.  This initial leak caused me to be concerned about receiving a faulty machine.  This leads me to my negative buying experience with WholeLatteLove.com.

Buying Experience

I purchased this machine after contacting WholeLatteLove.com by email to confirm whether they could ship the Cellini Evo to an APO address.  They replied back saying they could but didn't have the Cellini in stock.  So, they offered to sell the Giotto Evo for the same price as the Cellini and included free shipping.  I made the purchase and included various other items in the order.  When the box arrived, the order was incomplete.  The internal box (factory packed) was previously opened and the machine looked as if it was a demo or refurbished model.  Specifically, the black frame under the drip tray was chipped and dried water marks spotted the machine.  I made email contact with the vendor and my email was forwarded to another section asking for a response.  The reply email only addressed the incomplete order and ignored my questions about the leaks and whether I had received a demo or refurbished machine.  To date, I have sent three separate emails inquiring about the state of the machine that was sold to me and I have not received a single response regarding this issue.

Previous Review  
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review rating: 7.0
Posted: March 22, 2011, 12:12am
feedback: (1) comments | read | write
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