Great value, best combination of features and build for a single boiler machine.
Positive Product Points
Solid build and nicely finished throughout. Its E-61 group head is tried and true, portafilters sturdy and business-like, and big valve knobs make steaming and hot water dispensing easy to control. No burn frothing arm is a plus, and it and the hot water dispenser can be configured to be out of the way completely if just pulling shots. Another plus is its sheer good looks; it sits on the kitchen island and is easy to keep clean and shiny.
Negative Product Points
Pump is a bit louder than I thought when I ordered it, but it is about normal for a vibration type pump. Whole machine can get quite hot if left on a long time. (Something I don't do on purpose!) Pump pressure gauge is located such that you have to bend down a bit to view it clearly.
Not everyone will have the luxury of making an appointment to visit the Offices and Showroom of Chris' Coffee, but if you can, it's well worth it. We flew to Albany on the way to Cooperstown, and the next morning we were in the showroom, with the three machines I had picked out to compare already warmed up. (Not mentioned here; they were all good, well known models.)
Got to pull shots on all of them, as well as look at all the other offerings in the showroom. The Andreja Premium seemed the most solid in all respects, as well as the most attractive in finish, which has held up perfectly to date.
I like the size of the drip tray, and ease of adding water (which I think has changed since the model was introduced) and the ease of emptying it every few days. I am on well water, so plumbed in is not an option for now.
Machine heats up pretty fast- I've gone from cold to pulling a shot inside of 15 minutes, though that may not be the best practice. I don't need to do much of a flush if pulling the second shot within twenty or so minutes. Very steady on the pressure, which helps me adjust my grind more precisely, and the machine lets me know when I've fallen short, not the other way around.
Frothing is a breeze, though I don't always hit it right with whole milk, my preference.
For the previous five years I've been using a La Pavoni lever machine with a smaller basket than the E-61s have. While I could get good shots from it, frothing was a problem. Over all consistency and quality is much higher with the Andreja, a treat to use.
A delight. As mentioned above, I had the pleasure of a personal tour and hands on choosing. The staff were great to deal with, and one followup question on the grinder (Preciso by Baratza) was answered promptly and fully. We ordered on site, and it was waiting for us when we got home a week later. I can't imagine ever having to use the warranty, but it's there if I need it. They also gave me a bottomless portafilter which I use most everyday.