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Izzo Alex Duetto II - Linda Doyle's Review
Posted: December 28, 2013, 2:48pm
review rating: 6.0
feedback: (0) comments | read | write
Izzo Alex Duetto II Dual Boiler PID
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Arrow Chris' Coffee Service
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More About This Product
Arrow The Izzo Alex Duetto II has 47 Reviews
Arrow The Izzo Alex Duetto II has been rated 9.34 overall by our member reviewers
Arrow This product has been in our review database since November 23, 2009.
Arrow Izzo Alex Duetto II reviews have been viewed 193,729 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Michael Smith 8.00
Ron Bilow 8.00
Paul Levy 7.71
Tim Gilligan 7.33
N. Freeman 7.00

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Ratings and Stats Overall Rating: 9.6
Manufacturer: Izzo Quality: 10
Average Price: $2,295.00 Usability: 10
Price Paid: $2,595.00 Cost vs. Value 9
Where Bought: Chris' Coffee Aesthetics 9
Owned for: 1 year Overall 10
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned:
Bottom Line: Delivers every time.
Positive Product Points

Copper broilers, stainless steel construction, 4-hole steam wand.  A sturdy, good-looking machine that provides dependable espresso and powerful steam.

Negative Product Points

Size; if counter space is at a premium, consider how important the stability of a good machine is to you.  Beware dropping assembly piece into machine if you don't want to get to know your machine intimately before your first cup of coffee.

Detailed Commentary

Izzo Alex Duetto III is a good-looking, dependable work horse.  Desperate as I was for a good home espresso,  I took my time researching and buying since my last experience had been repairs eventually equaling the original cost of the machine by an unscrupulous manufacturer who failed to return calls. With the idea of less need for repairs, I opted for a more heavy-duty machine which also meant more space on the counter, oh well. On the plus side, the Duetto III's polished stainless looks awesome sitting there.  After a short learning curve, the Duetto III consistently provides high-quality espresso and powerful steam with minimal seconds between drinks.  The pleasure of having the ability to determine the quality of your own cup of espresso, unlike the more automated machines, gives a sense of accomplishment and enjoyment.  And, the relief of knowing the machine is unlikely to start leaking in the middle of brewing and leave you without your morning fix, is unmeasurable. Lastly, to avoid scale (heavy in my area), I use distilled water which has the extra advantage of more time between cleanings.

Buying Experience

After more machine failures and repairs of machines than I care to remember, I started following several coffee discussion and review resources and one name kept popping up - Chris' Coffee.  After I had narrowed down my choices of several prospective machines and had a list of specific questions, I phoned owner Chris Nachtrieb who listened and gave me the pros and cons of each before suggesting one machine that was not on my list.  Over the next few weeks, communicating both via email and phone, Chris and his staff answered every question I posed. The prompt and accessible staff, plus the extra year warranty (all my prior machines expired shortly after the guarantee), determined my decision.  Since the $$ jump was huge for me, customer service was number one on my list, and so far, Chris' Coffee has delivered.

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review rating: 6.0
Posted: December 28, 2013, 2:48pm
feedback: (0) comments | read | write
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