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Izzo Alex Duetto II - Tim Gilligan's Review
Posted: November 11, 2012, 11:50am
review rating: 7.3
feedback: (1) comments | read | write
Izzo Alex Duetto II Dual Boiler PID
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More About This Product
Arrow The Izzo Alex Duetto II has 49 Reviews
Arrow The Izzo Alex Duetto II has been rated 9.34 overall by our member reviewers
Arrow This product has been in our review database since November 23, 2009.
Arrow Izzo Alex Duetto II reviews have been viewed 210,825 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Jonathan Mohn 9.00
Michael Smith 8.00
Ron Bilow 8.00
Paul Levy 7.71
Tim Gilligan 7.33

Previous Review Next Review
Ratings and Stats Overall Rating: 9.6
Manufacturer: Izzo Quality: 10
Average Price: $2,295.00 Usability: 10
Price Paid: $2,395.00 Cost vs. Value 8
Where Bought: Chris coffee Aesthetics 10
Owned for: 1 year Overall 10
Writer's Expertise: I live coffee Would Buy Again: Yes
Similar Items Owned: Isomac Tea
Bottom Line: A beautiful and outstanding machine. If you can afford it, you won't be disappointed.
Positive Product Points

The main thing is the consistency of the quality of the espresso that it makes.  The dual boiler gives much tighter temperature control consistency from day to day and shot to shot compared to my previous heat exchanger machine.  The electronic controls allow you to adjust the temperature based on which beans you are using and I was surprised how much this improved my results. This machine also has enough power to generate excellent steam and to make many shots in a row.  I love the flexibility of using the interior reservoir or directly plumbing it in.  It is also a gorgeous machine.

Negative Product Points

It's expensive.

Detailed Commentary

There are other lengthy reviews of this product and I don't want to recreate them. I've had no problems with my machine and it has produced much more consistent results than any other machine I have used.  
It is important to note that you need a 20 amp outlet to take advantage of this machine's capacity.  I have used it with Marzocco portafilters based on advice from others at CofeeGeek and I strongly recommend them.
I've had the machine for 15 months now and have used it with espresso from Mr. Espresso in Oakland California and Black Pearl from Chris Coffee, which both produce outstanding results.

Buying Experience

I don't know why anyone buys anywhere other than Chris Coffee.  They have raised customer service to an art form.  When I ordered my machine, I decided to invest in a water softener system to avoid scaling in the espresso machine and needed to do some minor plumbing work.  I explained what I was doing to Chris's team and they sent me a customized fitting to make my task easier.  They are always easily accessible by phone and give excellent advice to help you find the best product for your needs based on your budget.  And once you have a machine, they are equally helpful guiding you on any adjustments you want to make.  You can tell how passionate Chris is about coffee and coffee equipment and it makes the whole experience fun.  An expresso machine is a long-term commitment and customer service is very important.

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review rating: 7.3
Posted: November 11, 2012, 11:50am
feedback: (1) comments | read | write
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