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Gaggia Titanium - TOM GIELINK's Review
Posted: February 18, 2009, 6:32am
review rating: 0.0
feedback: (0) comments | read | write
Gaggia Titanium Super Automatic
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More About This Product
Arrow The Gaggia Titanium has 13 Reviews
Arrow The Gaggia Titanium has been rated 6.89 overall by our member reviewers
Arrow This product has been in our review database since August 1, 2005.
Arrow Gaggia Titanium reviews have been viewed 104,681 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Elwood Blues 10.00
Weathertop Weathertop 9.50
Max Kirsch 7.20
Richard Henry 7.00
Chris Brown 5.50

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Ratings and Stats Overall Rating: 8.4
Manufacturer: Saeco Quality: 7
Average Price: $1,699.00 Usability: 9
Price Paid: $479.00 Cost vs. Value 9
Where Bought: Media World ,Udine, Italy Aesthetics 9
Owned for: 1 month Overall 8
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned: SOLIS 5000
Bottom Line: Excellent, well priced, good looking coffee machine that is easy to use. Hopefully Saeco will get their service right and not mess up Gaggia!
Positive Product Points

Excellent Coffee Quality
Ease of operation
Compact smart appearance

Negative Product Points

Some cheap Plastic parts
Steam, Frother problems after 2 Weeks in use
Lack of support from Factory via Internet
We  have had to wait for over 4 weeks for the repair to be effected  
Erratic Dreg Drawer indicator
Bean compartment a bit finicky

Detailed Commentary

We wanted a small neat looking machine that would make good coffee with little fuss or hassle and that is why we settled for the Gaggia Titanium.
Another reason for our choice was that many of the internal components resembled the Solis we had previously, that served us well for 9 years.  
As Gaggia was the innovating company for Industrial Coffee machines it influenced our final decision.
The early problem of Steam failure was very annoying, but we figured it could happen with any product.
Media World in Italy were helpful but Gaggia, now apparently owned by Saaeco are a bit slack to say the least.
We have waited 5 weeks without getting the machine back.
I would have pressurised the dealer for a new one, but figured if there was a production fault it may be on all machines, so better to have a proper repair.

Buying Experience

Easy, as the Salesman also had one.
They seem to have done a much as they can and contacted us when they promised.
Don't forget, Italians are a bit laid back!

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Posted: February 18, 2009, 6:32am
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