A LOW COST HX MACHINE THAT CAN DELIVER THE GOODS OVER AND OVER AGAIN.
Positive Product Points
Nice looking. (in my opinion) easy learning curve Makes great espresso Doesn't need long cooling flush Good size drip pan. Powerful steam pressure. Great value.
Negative Product Points
Steam pressure almost too powerful for beginners. Steam wand could be a little longer.
After much research on the web and GOFFEEGEEK I settled on the Bezzera BZ02S-DE. I bought this Machine from 1st-line eqipment, my intial contact with them was good however I was told they did not have these machines in stock and there was no estimated delivery date on when they would have them. Then I e-mailed Jim to ask a question about doing a pre-order package deal with the Bezzera/Rocky grinder. He responded with a good deal and stated he did in fact have one or two of these machines in stock so I placed my order. I received my new toys two days later, as promised by Jim. However upon opening my Bezzera (which was very securely packaged) and removing it out of the box I noticed that the front where the control buttons are there were some pretty good scratches/scuff marks. So on the phone I go, and Jim and I come to an agreement about compansation for the cosmetic defect. I should mention before I could say anything other than the description of the defect Jim's immediate response was pack it up and send it back at no cost to me. We did talk a bit and he did mention he has sold quite a few of these machines and this was the only one where there was cosmetic damages, and only one other that was sent back for user dissatisfaction. In others words he was saying that this machine has a good track record.
This machine is easy to use and has a short learning curve, the coffee I first used was from Whole Foods Market I could not for the life of me get a non-bitter shot. So off to COFFEEGEEK again to seek advice, and as exspected I found it. My Bezzera brother Guillermino gave me a call calmed me down and set me on the right path.
After more practice and now using Black Cat I was pulling better shots but the taste wasn't for me. (sorry I know there are alot of Black Cat lovers out there) Know I was worried.... two diifernt types of beans and my palet wasn't being satisfied. Enter Code Brown...... holy crema.... and WOW nice taste ......no bitterness just a great shot of espresso, and repeatable over ond over again, now I have the warm fuzzies about my purchase. This machine heats up quickly 15-20 min. however i ussually give it a good hr. and away I go. Like I said above once you get the grind dialed in (which the rocky does) on a particular bean this machine will deliver the goods over and over again. I havn't set a particular timed water dose yet, but this machine has the option. I'm not crazy about the portafilter I'd rather have one with a single spout. Although it is a solid well built portafilter.
I am a big fan of cappuccino and the steaming ability on this machine is in one word POWEFUL. It comes with a four hole tip, and from start to finish 20-25 sec your milk is up to temp. I found it very difficult to get good microfoam at first, so off to COFFEEGEEK for help an as always found solutions/tips and wala I now make very good microfoam.
I am very happy with this machine, I am a begginer in all of this, so I can't compare to other machines. My reviews lead me to finding out this machine is the same as the Pasquni Livia 90 with a different outercasing and look. (a better look in my opinion) and with a much better cost.
I would highly recommend this machine for an entry level HX machine. You can get the non auto-doser model BZ02S for just a bit more than the ranciilio silvia. Which in my opinion is worth it.
I look forward to trying different coffee's and fine tuning my barista skills with this machine.
Jim at 1st-line is straight up and tells it how it is. I do not have anything bad to say about my experience.