better you should grab a hammer and strike your thumb with it.
Positive Product Points
got me started with roasting pleasures
Negative Product Points
clueless manufacturer has no idea - or does not care - about the quality of the machine they sell, since they are still selling the pathetic thing.
Detailed Commentary
Almost immediately started roasting unevenly, completely negating the programmable profiles of the machine. Eventually wrote and complained of the roller-coaster motor, which they replaced on my shipping dime, and the new power base started right in doing the exact same thing. 5 days ago, after a week of extremely psychotic roasts, it simply died in mid-roast. This machine is apparently designed to operate for 2 to 4 weeks, and is based on the premise that most buyers will not pursue even the most egregious case of consumer rape.
If you are contemplating the purchase of this machine, instead send me $50 and consider yourself $120 ahead of the game.
Buying Experience
They seemed to care when they replaced the power base upon my complaint. It just ended up costing me another $12 in shipping. Why bother with any customer service if you sell crap to your client? A product like this should be sold at Sears, where they are highly trained to appear as if you are their only consideration while lying straight to your face about the product in front of you.
