Do I search for a more reliable machine, or do I factor in the higer net cost of home roasted coffee beans, by purchasing the same roaster every few years?
Positive Product Points
Very easy to use this machine. The control of bean done-ness is easy to gauge, and it all depends on your taste. I've enjoyed exceptional quality roasted beans from this machine.
Negative Product Points
Evidently planned obsolescence. I am pretty upset as this week, my unit died. I would understand this possibly, if I were roasting multiple batches every day. Maybe then I would entertain that a home unit should not be used as a work horse, and that a dead machine might be the result of over-use. I roast approximately 10 oz. of beans every 4 days, and do not feel that this should be considered over-use.
I am inclined to agree with John's review of this product. After a little over 3 years, my Gene Cafe has died. While not a fortune to purchase, the approximate $500 price point has left me deflated, knowing that this unit gave out so relatively soon. My home roasting prowess pleases me to no end, but now I'm rethinking the notion that roasting green beans is a way to have world class coffee at half the price of what one pays for top quality roasted beans. It looks like I have to purchase another roaster, and I am very ambivalent about which company I might rely on, to stand behind their product.
I can't say enough good about Burrman. Garry and his son Jon have been a delight from day one. Their beans are fabulous, and fairly priced.