It's my first time roasting and I've not messed up once with this machine!
Positive Product Points
Extremely easy to use. There is nothing to it. It takes about 5 minutes. There is a nifty chaff catcher on the top so there isn't chaff flying about the kitchen while the coffee roasts. Hardly any cleanup at all, just brush the chaff out with a washcloth and wipe out the roaster when it cools off.
Negative Product Points
Only problem that I've really noticed is that the bottom metal plate of the roasting chamber warped a little after 4 consecutive roasts. I suppose it needs to cool down between roasts.
I had never roasted green coffee beans before I received the Freshroast as a gift. It was kind of on a whim that a friend gave it to me and I think they were shocked to find out that I've become addicted to it! It is so easy to use and the difference between store-bought roasted beans and the ones that I roast at home is incredible. But back to the actual machine: Easy to use. Small, fits on my countertop and I can put it away in a cupboard when it is not being used. There is little cleanup and it doesn't make a mess. Like I said, I'm a novice at this and the Freshroast made it into a no-brainer. It has one controll button, that's it. You just turn the knob and watch the coffee roast. It takes about five minutes depending on the bean.
I really don't have any buying experience with this product because it was a gift.