TOO NOISY. THERMOSTATE SYSTEM NEEDS TO BE REWORKED . WOULD NOT BUY AGAIN.
Positive Product Points
THIS COFFEE ROASTER IS EASY TO USE. ROAST WELL
Negative Product Points
NOISEY, I HAVE SENT IT IN ONCE BECAUSE THERMOSTATE WAS NOT WORKING. THIS WAS AFTER USING FOR THREE ROASTINGSS
Detailed Commentary
I BOUGHT THIS MACHINE BECAUSE IT WAS SMALL AND NOT AS EXPENSIVE AS SOME. IT ROASTED WELL ONLY THREE TIME. THEN IT WOULD NOT HEAT PROPERLY. WHEN I EMAIL STEVE AT BRIGHTWAY HE SEEMED TO KNOW RIGHT AWAY WHAT WAS WRONG. I SENT IT IN AND THEY RETURNED THE MACHINE ONLY TO HAVE IT DO THE SAME THING AGAIN. I USED IT EXACTLY AS I WAS SUPPOSE TO DO. I CONTACTED THE MAN AGAIN AND HE SENT ME NEW THERMOSTATES TO REPLACE. AT THIS POINT TWO YEARS LATER I STILL CAN NOT USE THE MACHINE AND THEY HAVE NOT ANSWERED MY EMAIL. I WENT A BOUGHT A DIFFERENT TYPE OF COFFEE ROASTER. I WOULD NEVER BUY ONE OF THESE AGAIN.
Buying Experience
THE BUYING EXPERIENCE WAS GOOD. CONTACT AT FIRST WAS GOOD AND RESPONSIVE. UNTIL THE MACHINE WOULD NOT WORK.
