Rotary pump, dual boiler, absolutely perfect Quickmill execution and Chris Coffee Service support. I did not like the Portafilter handles and wanted a more traditional look and feel. No problem. I went for both product and service. Quickmill is just perfect about the design and execution including look and feel. The shipping container is another story in perfection. This became the home machine, the other QuickMill machine went to the office where it functions just fine.
Negative Product Points
I may have pump trouble. It is intermittent and until it goes I am not shipping it back in those wonderful boxes. If there is more intermittency I will return it before the end of the warranty period and let Chris Coffee Service figure it out.
The execution by QuickMill is nothing short of perfect. I am fussy as all can be about engineering and manufacturing. Both really worked for me. The knobs, spouts, LED lights, gauges, impeccable stainless everywhere, are a sight to behold. Espresso production follows the same lines. It produces great espresso every day.The machine is only one of the four Ms and it is doing a really fine job
Every espresso machine takes time to wake up in the morning. I have had the timer for a while but not yet mastered the art of configuring it for weekday and weekend service. 15-20 minutes after start gets me a decent, not great cup.
Impeccable execution is not easy to get.
Chris Coffee, which is the importer, after all, made sure I get what I thought I wanted, with good after sale support. Low key, competent.