Interesting, When I am there, people range to their 60s+ I have never had issues with talking to anyone due to noise, I have been there many times from about 8 am to late at night with my wife after visiting DLand , You must have zigged when I zagged in relating to the shop conditions
My take on the atmosphere ....
Kean, warm, cozy, inviting with nice places to sit and talk. Portola, a free standing booth in the center of a mall walkway, a place to go for take out service.
This is why it is great that there are multiple places to go, we can choose where we want to be and get great coffee in either place!
I never said portola was bad, they are not, they have great coffee, I am just more comfortable at Kean.
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