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Mayday! Vancouver lady purchases defective Gaggia machine from EBAY
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coffeebliss
Senior Member


Joined: 30 Nov 2005
Posts: 1
Location: Vancouver
Expertise: I love coffee

Posted Wed Nov 30, 2005, 5:13pm
Subject: Mayday! Vancouver lady purchases defective Gaggia machine from EBAY
 

Hello folks,

I would sure appreciate some advice.

I live in the Vancouver area and I want to know if anyone knows of reputable Gaggia servicers besides expressotec.
I just received a defective Gaggia Classic from eBay. I tried to prime the pump according to the instructions and water seems to be pouring out of all orifaces from the top of the machine. I'm concerned because I already talked to one coffee expert who warned me that the machine may not be repairable. Something about a crack in the machine.

I'm looking for an ethical, competant service professional for expresso machines.

Many Thanks in advance to those who read the post and feel compelled to respond.

Expressoless in Vancouver
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MarkPrince
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MarkPrince
Joined: 19 Dec 2001
Posts: 4,506
Location: Vancouver
Expertise: Professional

Espresso: Frankenstein'ed LM Linea
Grinder: Anfim Super Caimano
Vac Pot: 1922 Silex
Drip: Krups Moka Brew
Roaster: Hottop
Posted Wed Nov 30, 2005, 5:56pm
Subject: Re: Mayday! Vancouver lady purchases defective Gaggia machine from EBAY
 

coffeebliss Said:

Hello folks,

I would sure appreciate some advice.

I live in the Vancouver area and I want to know if anyone knows of reputable Gaggia servicers besides expressotec.
I just received a defective Gaggia Classic from eBay. I tried to prime the pump according to the instructions and water seems to be pouring out of all orifaces from the top of the machine. I'm concerned because I already talked to one coffee expert who warned me that the machine may not be repairable. Something about a crack in the machine.

Posted November 30, 2005 link

More info pls. It could very well be just some tubes inside have come loose.

Try seeing if qualitycoffeesystems.com in Burnaby can have a look, or ECM, at 1rst and Boundary. Keep in mind, both may charge you a bit to fix.

Other option is claim unworking machine to the eBay seller, and return it for a refund.

Mark

 
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