slofox Senior Member Joined: 28 Nov 2012 Posts: 32 Location: Hamilton, New Zealand Expertise: I love coffee
Posted Fri Feb 8, 2013, 11:19pm Subject: Re: Machine Shipping
I am in New Zealand. I ordered a Gaggia Classic from Australia (EBay) - just across the ditch there. It took about five weeks to get here. Through a series of unfortunate happenings and cock-ups, the whole deal took forever.
That is pretty rare though - last time I ordered something from Australia it was here in less than two days - 36 hours to be exact. So my experience with the Gaggia was unusual.
Dules Senior Member Joined: 26 Jan 2013 Posts: 33 Location: Rochester, MN Expertise: I love coffee
Espresso: Expobar Office Lever Grinder: Preciso
Posted Sat Feb 9, 2013, 2:56pm Subject: Re: Machine Shipping
I guess I am a little frustrated, I ordered a machine and grinder and the customer service rep said it would ship same day, and arrive monday. It took two days days to ship and will not show till wednesday. Am I overreacting or is this a valid complaint.
Ask them if the store ships both of the grinder and machine. In my case, the grinder was shipped directly from the grinder company. However, due to some mistake, the grunder was never shipped. I only received the machine and needed to contact them to sort out that mistake. Very disappointed.
Symbols: = New Posts since your last visit = No New Posts since last visit = Newest post
Forum Rules: No profanity, illegal acts or personal attacks will be tolerated in these discussion boards. No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum. No SEO style postings will be tolerated. SEO related posts will result in immediate ban from CoffeeGeek. No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum. Who Can Read The Forum? Anyone can read posts in these discussion boards. Who Can Post New Topics? Any registered CoffeeGeek member can post new topics. Who Can Post Replies? Any registered CoffeeGeek member can post replies. Can Photos be posted? Anyone can post photos in their new topics or replies. Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts. Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.