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La Marzocco GB5 / FB80 cups over heating
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carral
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carral
Joined: 23 Apr 2014
Posts: 2
Location: San Antonio
Expertise: I live coffee

Espresso: La Marzocco GB5/FB80
Grinder: Mahlkonig & Guatemala
Posted Wed Apr 23, 2014, 9:02am
Subject: La Marzocco GB5 / FB80 cups over heating
 

The cup heater on our La Marzocco seems to be over heating.  Does anyone have any advice or info as to what to do to try and troubleshoot or diagnose ?

thank you.
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uscfroadie
Senior Member
uscfroadie
Joined: 2 Aug 2008
Posts: 396
Location: San Antonio
Expertise: I live coffee

Espresso: GS/3 Strada MP, BDB; owned...
Grinder: Forte, Zass and PeDe hand...
Vac Pot: Nope
Drip: Nope
Roaster: owned Behmor
Posted Wed Apr 23, 2014, 10:06am
Subject: Re: La Marzocco GB5 / FB80 cups over heating
 

By overheating, do you mean overheating the cups?  Have you checked the cycle time to see if the parameters have gone out of whack, causing the heating element to stay on longer than needed to warm the cups? Page 19 of the software programming manual

Is the element tripping a circuit?

If it's not a simple software input change, you can pre-warm the cups with the water tap until you get it fixed.  

Hope this helps.
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carral
Senior Member
carral
Joined: 23 Apr 2014
Posts: 2
Location: San Antonio
Expertise: I live coffee

Espresso: La Marzocco GB5/FB80
Grinder: Mahlkonig & Guatemala
Posted Wed Apr 23, 2014, 11:02am
Subject: Re: La Marzocco GB5 / FB80 cups over heating
 

i reviewed the sftwr programming manual but the only option i could see was either to "enable" or "disable" this feature.  i didn't have a way to change the time and oddly enough it stated it was "disabled".

i'd be happy simply turning it off completely if anyone knows how to do so.

is there any reason the heating cup rack would be much hotter than normal ?  I just want to think about all options in case its not as simple as addressing the "cup heating" function.  is there something else that could be causing this issue ?

thanks for the help.  i'm just struggling to find a solution.  thx.
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uscfroadie
Senior Member
uscfroadie
Joined: 2 Aug 2008
Posts: 396
Location: San Antonio
Expertise: I live coffee

Espresso: GS/3 Strada MP, BDB; owned...
Grinder: Forte, Zass and PeDe hand...
Vac Pot: Nope
Drip: Nope
Roaster: owned Behmor
Posted Thu Apr 24, 2014, 1:24pm
Subject: Re: La Marzocco GB5 / FB80 cups over heating
 

If it's disabled in the control panel but still hot, you've got something wrong.  I'd call a technician.  

It's an optional piece that looks to be nothing more than a low- powered heating element.  If you are electrically inclined, is unplugging it and properly covering the terminals an option (obviously with the machine off, unplugged,  and cooled down)?
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