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Rabo
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Joined: 21 Jan 2014
Posts: 2
Location: Thailand
Expertise: Just starting

Posted Tue Jan 21, 2014, 4:44am
Subject: Question about localized
 

I've scoured the net but couldn't find any info anywhere, so I hope someone here can help me out.

We've recently bought a GA La Nuova Era Altea  2 group espresso machine.

After programming the right group to dispense a perfect shot, we found that the left group, which, according to the manual, 'will be automatically programmed with the same doses' consistently pours 10cc more than the right one does.

Our after-sales guy (who also sold us the machine) told us that this was happening due to the machine being meant for the Australian market. (We are located in SE Asia)

Apparently (according to our guy) the Australian market wants machines that dispense two different volumes of shot from the get-go without having to program both groups seperately.

That might well be true, but sounds a tad far-fetched. (Our guy is a good man, we don't think he's trying to swindle us or anything, but we are of course curious about anything that's potentially odd about our new machine)

So I was hoping one of you could tell me wether this Different-shots-for-the-Australian-Market thing checks out.
Or, if not, if anyone has ever had the same thing happening on a new machine.

Now, it's not a huge deal, we've programmed both groups seperately and now they're both dispensing perfect shots. (We've still got some time before the coffeeshop it is meant for opens, so we are fully enjoying the heavenly luxury of great, freshly ground, professional quality coffee at home)  
It is, however, quite an expensive piece of equipment, so we naturally want to get as much info as we can about any potential flaws or oddities.

Sincerely hope one of you can help us out.

Many thanks in advance.
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calblacksmith
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calblacksmith
Joined: 25 Nov 2007
Posts: 7,858
Location: Riverside, Ca, U.S.A.
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Espresso: ECM Vene. A1, La Cimbali M32
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Posted Tue Jan 21, 2014, 4:54am
Subject: Re: Question about localized
 

I have programmed a few automatic machines and none automatically set each GH the same. Some shops want to use each GH for different coffees and to have all the groups the same defeats this. IDK, he may be correct but my take is he is blowing smoke.... YMMV

 
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Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

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Rabo
Senior Member


Joined: 21 Jan 2014
Posts: 2
Location: Thailand
Expertise: Just starting

Posted Tue Jan 21, 2014, 5:30am
Subject: Re: Question about localized
 

Thanks!

Thought so... The country we're currently in has a bit of a thing for being slightly embarrased about not having an anwser to questions.
Sometimes people'll give an anwser, any anwser, right or wrong, rather than admitting they aren't sure/ don't know something.

But good to know these differences are a common thing. As I've said, the machine is working fine so it wasn't a big problem, but since it's the first professional machine we've bought ourselves we wanted to eliminate any nagging sense of worry. (We've all worked in kitchens/bars/coffeeshops but always had an already programmed machine to work with)

Anyway, thanks a lot for the help!
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Giampiero
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Joined: 29 May 2013
Posts: 56
Location: Bangkok
Expertise: I love coffee

Espresso: Quick Mill Vetrano
Grinder: Fiorenzato F5
Posted Wed Jan 22, 2014, 7:18am
Subject: Re: Question about localized
 

if the machine works good, that's enough.
My only comment is , despite the instruction manual did you tried to programming first the left group?
I often saw that  programming first the left group, the other groups keeping in memory the program, maybe your machine has a different software or else, but if works good never mind.
Enjoy your cup ;-)
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