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Breville Dual Boiler BES900XL Owners Thread
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dagoat
Senior Member


Joined: 10 Dec 2004
Posts: 320
Location: santa barbara, ca
Expertise: I love coffee

Espresso: La Pavoni Europiccola, BDB...
Grinder: baratza vario
Vac Pot: aeropress
Drip: manual
Roaster: cafe rosto
Posted Sun Dec 29, 2013, 12:29am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

B747VET Said:

- The pucks are still sticking much less on the /B and it seems that using the Breville tamper as a guide seems to help.

Posted December 2, 2013 link

 

Under dosing a tapered basket, and leaving the puck in too long after pulling will both cause sticking.  I almost never get a sticking puck on my 2+ year old /A model.  But I make sure every one of my doses is within 0.1g of the each other.

B747VET Said:

Instead of loading by weight, I have started loading by volume.

Posted December 2, 2013 link

 

You should ALWAYS dose by volume.  The purpose of the scale is to make sure you can get the same volume again and again.  Without a scale, you're just guessing.  At a nominal 0.1 gram per half-bean, nobody on earth can guess that well with his naked eye.

B747VET Said:

- I've set it so that every double shot results in about two ounces and takes about 30 seconds @ 9 bar.  I use Lavazza Super Crema and these techniques are yielding the most consistently delicious pulls I've ever enjoyed on any machine.  Am I doing anything incorrectly?

In other words, what can I do better in terms of pulling great espresso and caring for the machine?

Thanks...

Posted December 2, 2013 link

Try using fresh beans.  Using canned beans you probably aren't getting real crema anyway, but in case you are getting real crema, try scooping it off with a little espresso spoon and drinking the shot without the crema... Much sweeter that way, as crema is where a lot of the bitter bite some people like lies.  If the shot tastes sweeter without the crema then you're getting real crema.  If the shot tastes the same with or without, you're not.  Depending on the bean, I'm not always a big fan of cremas bitterness so I usually either scoop it off or wait till it gasses off.  But I always get real crema whether i want it or not, because I use fresh beans and have a good grinder.

More on cremea's inherently bad taste: http://www.jimseven.com/2009/07/06/video-1-crema/
-Peter
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dagoat
Senior Member


Joined: 10 Dec 2004
Posts: 320
Location: santa barbara, ca
Expertise: I love coffee

Espresso: La Pavoni Europiccola, BDB...
Grinder: baratza vario
Vac Pot: aeropress
Drip: manual
Roaster: cafe rosto
Posted Sun Jan 5, 2014, 1:00pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Now it's my turn on the hot seat...

My two year old /A model, when powered up, the pump runs at low power constantly, filling up the drip tray as it does.  I think it's pumping out the boiler, because if i let it cool, then start it up again it runs louder, for a longish time, filling the boiler as if it's empty... which i suspect it is, because the drip tray is full and the reservoir is significantly low.  I should also add another bit I just discovered.  Even if the pump is not running, when the machine is on and warmed up, there is a near constant gurgling noise that it turns out, is also filling the drip tray.

Off to talk to Breville.

It's obviously off warranty, but I did get if from Williams Sonoma, a recognized dealer.

Wish me luck.

-Peter
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greglepore
Senior Member


Joined: 15 Aug 2004
Posts: 42
Location: se pa usa
Expertise: I love coffee

Posted Mon Jan 6, 2014, 4:58pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Me too. 18 month old unit from Whole Latte Love has developed a buzz from the upper front area whenever the pump is engaged, sounds much like a solenoid coil going to heaven. Sent an email to Breville today, will report back on their response.

Not freaking, its the kind of issue that any machine could have, but somewhere I suspect Wayne is nodding and saying "told you so" :)
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SpaceTime
Senior Member


Joined: 9 Dec 2013
Posts: 271
Location: Virgo Cluster
Expertise: I love coffee

Espresso: 83 & 89 Cremina, 85 Coffex
Grinder: HG One, Pharos, LIDO
Drip: Freiling 33 & 44oz FP,...
Posted Mon Jan 6, 2014, 7:32pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

dagoat Said:

It's obviously off warranty, but I did get if from Williams Sonoma, a recognized dealer.

Wish me luck.

-Peter

Posted January 5, 2014 link

On a related note, the Williams Sonoma at our local mall, which has been there forever, is closing that store location... I have heard that is the case in a couple of other locations.  Not sure it is a sign of the times, or bigger problems at WS?

Maybe they are sensing a rush of BDB's coming in off warranty, and getting out before all the machines come back!  Lol... just kidding guys.

Wasn't kidding about the WIlliams Sonoma local store going out of business though...
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calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 7,722
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Mon Jan 6, 2014, 10:04pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

greglepore Said:

Me too. 18 month old unit from Whole Latte Love has developed a buzz from the upper front area whenever the pump is engaged, sounds much like a solenoid coil going to heaven. Sent an email to Breville today, will report back on their response.

Not freaking, its the kind of issue that any machine could have, but somewhere I suspect Wayne is nodding and saying "told you so" :)

Posted January 6, 2014 link

Actually, I don't come to this thread, I was sent an email,
I don't give this thread a first let alone a second thought, I must be living rent free in the minds of many  here, Thanks, it is nice to know people are listening :D

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
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melbob
Senior Member


Joined: 2 Jul 2011
Posts: 8
Location: NZ
Expertise: I love coffee

Espresso: BDB (BES900), Silvia
Grinder: Breville Smart Grinder;...
Posted Thu Jan 9, 2014, 3:40am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

NZ support recommendations from anyone?
My BDB is over 2 years old, over 4000 shots, and over the last couple of months I've been getting problems... *all* intermittent, but still nasty, and today I had them all at different times.
  1. Gurgling / overheating, has been reported by some others (e.g. http://www.youtube.com/watch?v=GpokhbP12PA)
    This seems most likely to happen if the machine has been left on for an hour+, and often can be resolved turning it off and waiting for it to cool down.
  2. Pre-infusion sometimes now lacks the pump.  i.e. it is almost silent, till the main pump kicks in.
  3. Buzzing - like a shorting sound almost - sometimes for the first half-second when I press 'manual', sometimes longer.  The sound is alarming, though brief.
  4. Starting to leak a little from the steam wand and from the group head.

I rang the Breville 0800 number - I'm in Auckland - and got referred to an authorised service centre in Pitt St.  Took it in, tried to describe the problems, also asked if maybe the firmware upgrade was possible.  The lady at the desk duly made notes.  2 days later I get a call - "your machine's ready - we dismantled / cleaned / reassembled it, no parts needed, it runs fine".  Jeez.
The leaks are reduced, almost gone.  The other intermittent problems are still intermittent problems.  I don't think they have a clue about the machine.  Where can I take it to in Auckland - should I try the Breville head office in Mt Wellington? I think that's where I think I got the OPV adjustment when new.
Thanks!
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dagoat
Senior Member


Joined: 10 Dec 2004
Posts: 320
Location: santa barbara, ca
Expertise: I love coffee

Espresso: La Pavoni Europiccola, BDB...
Grinder: baratza vario
Vac Pot: aeropress
Drip: manual
Roaster: cafe rosto
Posted Fri Jan 10, 2014, 10:57pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Re my old /A machine from a few posts ago that was pumping out it's reservoir into the drip tray?  i went through the ordinary channels of calling breville customer service.  a few quick menu prompts and about a minute or two on wait and i got a real person who talked me through some diagnostics, then verified my original order number with a reputable official dealer (williams sonoma), and then offered a replacement.  it arrived a couple of days ago with the box labeled /B.

all fine with that, but the /B machines have their portafilters notched on top of the handle where the handle joins the bowl, to clear the ring of the bottom of the group.  sadly, my /A naked PF is not notched.  i won't be able to use it again unless i grind a notch myself.  right now, my technique is pretty dialed-in so i have minimal need for the diagnostic utility of a naked, so i won't be in a hurry to grind on mine.  but one day i probably will.  so in the mean time, i'm using the new notched, stock spouted PF.

oh well.  that's small potatoes in comparison to Breville's above and beyond customer service.

on edit: i'm seriously starting to wonder if maybe breville is in partial cahoots with williams sonoma and their other official distributors on warranty issues

-peter
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jeffs99
Senior Member


Joined: 16 Jan 2014
Posts: 4
Location: USA
Expertise: I live coffee

Espresso: Breville Dual Boiler
Grinder: Baratza vario
Posted Mon Jan 20, 2014, 10:40pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

After researching espresso machines for at
least 6 months, i took the dive and recently purchased
one of these (/B model) and so far have been
loving it as well as still learning.

I've read through about 70% of these posts and didn't find my answer.
Forgive me if this was covered else where.

Questions:

  1. What size is the single wall double basket included with this machine?
    I know a lot of people over dose this basket but what I want to know
    is what amount was this basket designed for?

  2. Not sure if there's a correct answer for this but
    I'll ask anyways. while using the single wall double basket, Ive made adjustments
    such that I'm pulling right at 9 bars. With the settings
    at default, (7 sec pre-infusion, 200 degrees, etc) if I have the display is displaying time,
    at what optimal time should the espresso start pouring out of basket? And at what optimal
    time should the pour stop flowing?

Thanks
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PrescottCR
Senior Member
PrescottCR
Joined: 19 Dec 2012
Posts: 113
Location: Prescott
Expertise: Pro Roaster

Espresso: Breville
Grinder: Baratza
Roaster: Diedrich
Posted Tue Jan 21, 2014, 10:54am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

jeffs99 Said:

...
Questions:

What size is the single wall double basket included with this machine?
I know a lot of people over dose this basket but what I want to know
is what amount was this basket designed for?

Not sure if there's a correct answer for this but
I'll ask anyways. while using the single wall double basket, Ive made adjustments
such that I'm pulling right at 9 bars. With the settings
at default, (7 sec pre-infusion, 200 degrees, etc) if I have the display is displaying time,
at what optimal time should the espresso start pouring out of basket? And at what optimal
time should the pour stop flowing?

Thanks

Posted January 20, 2014 link

Congrats! What do you use for a grinder? You grinder will make or break your espresso experience. I'm guessing you already have a scale that has a resolution of .1 grams.

The following is my personal experience, believe me when I say there are LOTS OF OPINIONS on they questions you are asking.

Doses will vary a bit with your particular bean, I'm always around 18-18.5. There's little room for error as if you underdone you'll hit the basket with your tamp and if you overdose you'll hit the dispersion screen when you put the PF in the group head. You can check this by removing the PF and seeing if the top of your tamped and polished dose is disturbed. The Breville tamp also has that line on it that lets you estimate a good dose (and level). So weigh your dose out, tamp and see where it lands.

The single basket is even less tolerant (in my experience). Mostly I was around 13gm doses. 10gm was too little to tamp. If you want to use the single basket just use the same technique.

Optimal time is a personal preference. You'll find most people don't use pre-programmed dose volumes. I weigh the espresso shots as they pour and aim for 36gm in ~35 seconds. Which means stopping the shot just after 30gm as the scale is always a bit behind and some more pours off even after the button is pushed.

That's just me with all my beans and blends, which I test as americanos.

I know it sounds silly, but why not take notes and see where your preferences lie? Keep a diary! Find a good dose and vary only the grind, see what you like.

The great thing about our machine - we can vary temp. So keep notes on that too! If you have a dark, oily espresso try dropping the temp, is it a light roast- raise it up.
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jeffs99
Senior Member


Joined: 16 Jan 2014
Posts: 4
Location: USA
Expertise: I live coffee

Espresso: Breville Dual Boiler
Grinder: Baratza vario
Posted Wed Jan 22, 2014, 8:23am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

PrescottCR Said:

Congrats! What do you use for a grinder? You grinder will make or break your espresso experience. I'm guessing you already have a scale that has a resolution of .1 grams.

The following is my personal experience, believe me when I say there are LOTS OF OPINIONS on they questions you are asking.

Doses will vary a bit with your particular bean, I'm always around 18-18.5. There's little room for error as if you underdone you'll hit the basket with your tamp and if you overdose you'll hit the dispersion screen when you put the PF in the group head. You can check this by removing the PF and seeing if the top of your tamped and polished dose is disturbed. The Breville tamp also has that line on it that lets you estimate a good dose (and level). So weigh your dose out, tamp and see where it lands.

The single basket is even less tolerant (in my experience). Mostly I was around 13gm doses. 10gm was too little to tamp. If you want to use the single basket just use the same technique.

Optimal time is a personal preference. You'll find most people don't use pre-programmed dose volumes. I weigh the espresso shots as they pour and aim for 36gm in ~35 seconds. Which means stopping the shot just after 30gm as the scale is always a bit behind and some more pours off even after the button is pushed.

That's just me with all my beans and blends, which I test as americanos.

I know it sounds silly, but why not take notes and see where your preferences lie? Keep a diary! Find a good dose and vary only the grind, see what you like.

The great thing about our machine - we can vary temp. So keep notes on that too! If you have a dark, oily espresso try dropping the temp, is it a light roast- raise it up.

Posted January 21, 2014 link

Thanks for the great info.

When you say 35 sec, are you including the (default) 7 sec pre-infusion time?

As for grinder, I presently have a Breville Smart grinder but after reading about others, I've ordered the Baratza Vario and will return the BSG.
And I am also using a scale with 0.1 gm resoultion.
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