cybermaniac Senior Member Joined: 12 Dec 2011 Posts: 54 Location: UK Expertise: I love coffee
Posted Sun Dec 8, 2013, 9:27am Subject: Russel Hobbs 14899 grinder problem
Hey guys and gals,
Got a bit of a problem.
My father decided it would be a wise idea to put green beans in the hopper in the 14899 bean to carafe machine, and understandably, it gunked up the burrs.
I've taken it apart, cleaned out the burrs, and it seems to grind again.........with one problem.....
At the finest setting, it's grinding far, FAR too coarsely. We're talking 1mm particles here, feels and looks like a miniature versions of wood chippings. I've dismantled it, had a look again, and it seems that the burrs are too far apart. However, I cannot see a way to bring them closer together at all in this machine. It seems that everything "fits as it should", the top burrs are in a plastic housing, and the bottom burr has three little pins (which I assume secure and allow the bottom burr to turn with the bottom plate).
Totally perplexed here, and unsure where to go from here.
skydragondave Senior Member Joined: 18 Feb 2013 Posts: 168 Location: Ontario, Canada Expertise: Professional
Espresso: Commercial Only Grinder: Commercial Only Roaster: Has Garanti HG5
Posted Sun Dec 8, 2013, 3:06pm Subject: Re: Russel Hobbs 14899 grinder problem
You might get more replies if you look in the coffee section of the forums as this forum is meant for espresso machines, but the big picture here is that it's a £99.99 machine and any parts costs will exceed the value of the machine so it's best to just bin it and start over.
SStones Senior Member Joined: 24 Nov 2012 Posts: 518 Location: Canada Expertise: Professional
Espresso: Giga 5, ECM Giotto, Rocket... Grinder: Anfim Milano-Best Vac Pot: No :( Drip: Some $30 thing from Walmart Roaster: I buy pre-roasted.
Posted Sun Dec 8, 2013, 5:47pm Subject: Re: Russel Hobbs 14899 grinder problem
Assuming that you did reassemble it correctly, then the question is why are the burrs too far apart? The answer is the hard, unroasted beans have overstressed the grinder. Something broke (Plastic threaded ring or the tabs that ride the thread) and the burrs were forced apart. It won't be fixable, though you've already seen this when you looked. See if the place that sold it sells better grinders and will give you a few dollars trade-in value toward the Hobbs.
You might try adjusting it further toward the correct setting, clockwise on the outer-ring when all three tabs are the same height, but if the plastic grinder housing has let go, it will just get forced further open.
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