Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
Espresso: Espresso Machines
BES 900 leak
Grey Seal Coffee
We Roast Exceptional Coffee. See Our Brew Guides And Our Coffee Courses. 10% off with 'coffeegeek'!
greysealcoffee.co.uk
 
Not Logged in: Log In to Postlog in
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered  
Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Discussions > Espresso > Machines > BES 900 leak  
view previous topic | view next topic | view all topics
showing page 1 of 2 last page next page
Author Messages
Drjazz
Senior Member


Joined: 15 Sep 2013
Posts: 5
Location: New Jersey
Expertise: I like coffee

Posted Sun Sep 15, 2013, 6:13pm
Subject: BES 900 leak
 

My machine has started to leak water on to the counter. It appears to be from somewhere on the bottom near the back. Has anyone experienced a similar problem and if so found a solution? I emailed Breville customer service, no answer yet.
back to top
 View Profile Link to this post
MJW
Senior Member


Joined: 25 Jul 2012
Posts: 179
Location: Silicon Valley
Expertise: I love coffee

Posted Sun Sep 15, 2013, 7:53pm
Subject: Re: BES 900 leak
 

Drjazz Said:

My machine has started to leak water on to the counter. It appears to be from somewhere on the bottom near the back. Has anyone experienced a similar problem and if so found a solution? I emailed Breville customer service, no answer yet.

Posted September 15, 2013 link

Hi Drjazz, I've seen one instance [edit: I see two instances now] of leaking-on-the-counter reported here on CG (in the US); but it was not revealed what the problem was or how it was fixed.  Breville replaced his machine with a new one (BubbaDude).

If you bought your machine brand new and you're within warranty it's likely Breville will take care of you.  Take care!
back to top
 View Profile Link to this post
calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 8,032
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Mon Sep 16, 2013, 2:55am
Subject: Re: BES 900 leak
 

Agreed, use of the warranty, while you have one.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
back to top
 View Profile Visit website Link to this post
Drjazz
Senior Member


Joined: 15 Sep 2013
Posts: 5
Location: New Jersey
Expertise: I like coffee

Posted Mon Sep 16, 2013, 3:20pm
Subject: Re: BES 900 leak
 

Breville is sending me a new machine even though mine is out of warranty.  I didn't even have to ask.I've seen many posts criticizing build quality, durability etc of this machine bit if they are willing to back it up like this I think it's a reasonable trade off especially in light of cost and quality of espresso.
back to top
 View Profile Link to this post
Frost
Senior Member
Frost
Joined: 26 Jul 2007
Posts: 2,116
Location: Sierra
Expertise: I love coffee

Espresso: Isomac Venus
Grinder: Lelit PL53
Roaster: Poppery I w/variac, MET, BT
Posted Mon Sep 16, 2013, 3:44pm
Subject: Re: BES 900 leak
 

Would be great if you could peak under the hood and see/report where it is leaking.
back to top
 View Profile Link to this post
Drjazz
Senior Member


Joined: 15 Sep 2013
Posts: 5
Location: New Jersey
Expertise: I like coffee

Posted Tue Sep 17, 2013, 1:52am
Subject: Re: BES 900 leak
 

My guess is that it's the connection between the water reservoir and the machine; two plastic fittings that may have stretched from repeated connecting and disconnecting. But it's just a guess
back to top
 View Profile Link to this post
MerleApAmber
Senior Member


Joined: 12 Nov 2012
Posts: 209
Location: Atlanta
Expertise: I love coffee

Espresso: Breville BES920xl
Grinder: Baratza Preciso + Esatto
Vac Pot: Yuma
Drip: Pour over: Melita Ceramic
Roaster: Hot Top 2K P
Posted Tue Sep 17, 2013, 8:28am
Subject: Re: BES 900 leak
 

Drjazz Said:

My guess is that it's the connection between the water reservoir and the machine; two plastic fittings that may have stretched from repeated connecting and disconnecting. But it's just a guess

Posted September 17, 2013 link

For the sake of reference, how often would you say you've performed this cycle over the life of your machine?
back to top
 View Profile Link to this post
Drjazz
Senior Member


Joined: 15 Sep 2013
Posts: 5
Location: New Jersey
Expertise: I like coffee

Posted Tue Sep 17, 2013, 6:42pm
Subject: Re: BES 900 leak
 

Probably no more than 10 or so times; the only reason I would take the reservoir out would be to replace the water filter; I usually refill it using the top opening. But I did see a small puddle on the plastic housing just below where the connection would be
back to top
 View Profile Link to this post
calblacksmith
Moderator
calblacksmith
Joined: 25 Nov 2007
Posts: 8,032
Location: Riverside, Ca, U.S.A.
Expertise: I live coffee

Espresso: ECM Vene. A1, La Cimbali M32
Grinder: Azkoyen Capriccio, Major
Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Wed Sep 18, 2013, 4:59am
Subject: Re: BES 900 leak
 

Drjazz Said:

Breville is sending me a new machine even though mine is out of warranty.  I didn't even have to ask.I've seen many posts criticizing build quality, durability etc of this machine bit if they are willing to back it up like this I think it's a reasonable trade off especially in light of cost and quality of espresso.

Posted September 16, 2013 link

Conversely, it is such a weak design and they have had so many issues of quality with it, the only way to salvage any rep they may have is to just keep replacing any machine that has a problem reported.

I truly wish you luck with the new machine, may it not have any issue and last you as long as you like.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
back to top
 View Profile Visit website Link to this post
Drjazz
Senior Member


Joined: 15 Sep 2013
Posts: 5
Location: New Jersey
Expertise: I like coffee

Posted Wed Sep 18, 2013, 7:49am
Subject: Re: BES 900 leak
 

I agree with you that this bespeaks poor design and/or build quality.  For my purposes, this has still turned out to be a good purchase.  I knew nothing about making espresso when I got it and it was very easy to learn on.  My experience with appliances is that even (especially?) the high end ones tend to break (usually the electronics) and the only thing that makes it tolerable is if the manufacturer backs it up with good customer service.  Unlike many people who post here, I am not interested in tinkering with the innards of the machine and would actually rather just box it up and have someone else deal with it.  If at some point in the future I get tired of the process I might get a more traditional and hopefully better designed/built Italian machine, but for now I see no reason to do so.  Thanks for your interest.
back to top
 View Profile Link to this post
showing page 1 of 2 last page next page
view previous topic | view next topic | view all topics
Discussions > Espresso > Machines > BES 900 leak  
New Topics updated topics   New Posts new posts   Unanswered Posts new unanswered     Search Discussion Board search   Discussion Board FAQ faq   Signup sign up  
Not Logged in: Log In to Postlog in
Discussions Quick Jump:
Symbols: New Posts= New Posts since your last visit      No New Posts= No New Posts since last visit     Go to most recent post= Newest post
Forum Rules:
No profanity, illegal acts or personal attacks will be tolerated in these discussion boards.
No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum.
No SEO style postings will be tolerated. SEO related posts will result in immediate ban from CoffeeGeek.
No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum.
Who Can Read The Forum? Anyone can read posts in these discussion boards.
Who Can Post New Topics? Any registered CoffeeGeek member can post new topics.
Who Can Post Replies? Any registered CoffeeGeek member can post replies.
Can Photos be posted? Anyone can post photos in their new topics or replies.
Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts.
Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.
Stefano's Espresso Care
Repair - Parts - Sales
Factory Authorized &
Trained Technician
www.espressocare.com
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.403976202011)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+