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Question about Rocket Cellini
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kimbo5
Senior Member


Joined: 27 Aug 2013
Posts: 23
Location: ontario
Expertise: I live coffee

Posted Tue Aug 27, 2013, 7:16pm
Subject: Question about Rocket Cellini
 

Hi all,

I would like to have some help as I think I am going a little crazy. I ordered an espresso machine Cellini premium plus  V2 and first thing i noticed that the authenticity seal was already broken. Then the sticker "caution hot surface" was missing on the group head. Also the water basket was a little humid on the bottom part.

then smth else I noticed is this paper in between the group head and the machine? ( see photo attached)  Looks like a gasket oil paper may be? what is that? is it normal that it shows?

The machine was paid not for open box but the seller gave me 100$ off because I had troubles with previous machines ( bezzera BZ07 and BZ10) Both of this machines had problems so I had to ship them back. So is it worth it to ship it back or just not bother if the box was already open or contact the seller and have them send a new one?

To be honest I am so fed up shipping back and forth, this is the 4th time and packing and unpacking these heavy machines is not fun! I just want to enjoy my coffee and it has been a nightmare since I decided to buy a HX machine.

Thank you for helping. I cant seem to sleep bcs I am very upset!

kimbo5: photo.jpg
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sharky
Senior Member
sharky
Joined: 9 Jan 2013
Posts: 182
Location: Calgary, AB
Expertise: I love coffee

Espresso: QM Vetrano 2B
Grinder: Compak K3 Touch
Posted Tue Aug 27, 2013, 8:04pm
Subject: Re: Question about Rocket Cellini
 

Where did you buy it?  It doesn't sound like a brand new machine coming out of that box!  If it was me . . . I would send it back for sure!
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dsblv
Senior Member


Joined: 2 Dec 2006
Posts: 191
Location: Bellevue, WA
Expertise: I like coffee

Espresso: Rocket Giotto Evoluzione
Grinder: MACAP MC4
Posted Tue Aug 27, 2013, 8:15pm
Subject: Re: Question about Rocket Cellini
 

It seems like you should be working directly with the seller to answer your questions.   Any information posted here is going to be pure speculation, which really won't help you.
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kimbo5
Senior Member


Joined: 27 Aug 2013
Posts: 23
Location: ontario
Expertise: I live coffee

Posted Tue Aug 27, 2013, 8:34pm
Subject: Re: Question about Rocket Cellini
 

yes the seller is good, i have been to his showroom, that is why I am surprised

.One other thing, should the pressure bar fluctuate between 0.9 and 1 all the time even when not in use? It keeps moving from 0.9 to 1.1 and then go back to 0.9 without me using at all?
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dsblv
Senior Member


Joined: 2 Dec 2006
Posts: 191
Location: Bellevue, WA
Expertise: I like coffee

Espresso: Rocket Giotto Evoluzione
Grinder: MACAP MC4
Posted Tue Aug 27, 2013, 9:00pm
Subject: Re: Question about Rocket Cellini
 

The pressure change you mention is completely normal.  As the boiler heats up, pressure in the boiler rises and the pressurestat turns off the heater when pressure hits 1.1 bar.  Pressure drops as the boiler cools off.  When the pressure hits .9 bar, the pressurestat turns on the heater again.  The V2 machines have insulated boilers but any espresso machine boiler will still lose heat fairly quickly.

Rocket sets up their machines for an average boiler pressure of 1 bar, so that's why you see the machine cycling between .9 and 1.1 bar.  This provides a good balance between boiler and group head temperature.  

The gasket picture is also completely normal.  The gasket insulates the machine body from the group head.  I believe the gap is typical on machines with an E61 group.

I would recommend contacting your seller before jumping to conclusions.  You've just purchased one of the best espresso machines available.  No reason to get concerned about things that are normal.
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kimbo5
Senior Member


Joined: 27 Aug 2013
Posts: 23
Location: ontario
Expertise: I live coffee

Posted Tue Aug 27, 2013, 9:10pm
Subject: Re: Question about Rocket Cellini
 

Thnx so much for your reply. I was hoping to hear positive answers as honestly the seller has been really good, have nothing to complain about them. I will give them a call tomorrow.

I know, coming from Italy, this machine brings home so close to me! It reminded me those days when I used to get my ristretto before my lessons would start. :)

I am hoping I will enjoy it for a long time.
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tglodjo
Senior Member
tglodjo
Joined: 16 Oct 2012
Posts: 209
Location: Jackson, TN
Expertise: I love coffee

Espresso: La Spaziale Mini Vivaldi II
Grinder: Baratza Vario, Virtuoso
Drip: Wave, V60, Chemex, Clever
Roaster: Behmor 1600
Posted Wed Aug 28, 2013, 5:06am
Subject: Re: Question about Rocket Cellini
 

The Rocket Cellini is a great machine. Most distributors test the machine before shipping to you, thus the opened box and humid tank. It's not uncommon at all to find even some water (a small amount) in the boiler for the tests. This is my assumption for what you've discovered with your machine. When I got mine, though, the Caution Hot sticker was still there, and I don't know why a retail seller would remove it...Also, I don't remember a gap with paper between the grouphead and rest of the machine. Definitely some good questions to ask the retailer.

As dsblv says, the boiler has a deadband of about .2-.3 bar. This will cause fluctuations based on whether or not the heater is activated. I would also take a look at this detailed review: Click Here (www.bellabarista.co.uk)  Based on Dave's recommendation here, I set my boiler to 1.3 and got much better steaming and microfoam.

Good luck!
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kimbo5
Senior Member


Joined: 27 Aug 2013
Posts: 23
Location: ontario
Expertise: I live coffee

Posted Wed Aug 28, 2013, 6:51am
Subject: Re: Question about Rocket Cellini
 

thanks for the link. wow! that was a good review

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Will_H
Senior Member


Joined: 12 Jun 2011
Posts: 48
Location: Seattle
Expertise: I live coffee

Espresso: Linea Single Group Rebuild...
Grinder: Mazzer Mini
Vac Pot: Yama
Posted Wed Aug 28, 2013, 6:32pm
Subject: Re: Question about Rocket Cellini
 

kimbo5 Said:

Hi all,

I would like to have some help as I think I am going a little crazy. I ordered an espresso machine Cellini premium plus  V2 and first thing i noticed that the authenticity seal was already broken. Then the sticker "caution hot surface" was missing on the group head. Also the water basket was a little humid on the bottom part.

Posted August 27, 2013 link

I don't have a Rocket machine but have owned a few including Izzo, Quickmill, and Rancilio, and don't ever recall a authenticity seal.  Where is it located?  What makes you think it was broken?  Does it cover the top or side panels?  

The water is normal, and a good sign that the shipper tested the machine.  If they needed to adjust the pstat or other internal adjustment, would the seal get broken?
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kimbo5
Senior Member


Joined: 27 Aug 2013
Posts: 23
Location: ontario
Expertise: I live coffee

Posted Wed Aug 28, 2013, 7:44pm
Subject: Re: Question about Rocket Cellini
 

no sorry I meant on the box, there is a seal before you open the box, but I confirmed with the seller and actually they tested the machine before shipping it. This is ok for me. What worries me more is why was the sticker: "caution hot surface"missing? normally this is located on the top of E61 grouphead. not that i care about a sticker, but it just makes me think that smb else might have returned this machine.

and what is this paper in between the grouphead and the body of the machine? I went over my friends house that has a rocket giotto and this paper was not on hers.

what is this and what is the purpose? I know it is supposed to be a gasket oil paper in between but I dont think its supposed to look that thick.

Any idea?

I have contacted the seller and I am waiting on a reply from them. I dont know what to think, I really like their service and they have been very good in the past( That is why I don't want to write their name as I do not want to start a reputation story here). I absolutely HATE packing the machine and shipping it back, I am fed up with packing and unpacking but it bothers me seeing that paper in there.

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