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Discussions > Espresso > Machines > Dumb Questions...  
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gophishin
Senior Member


Joined: 1 Mar 2013
Posts: 61
Location: Phoenix, AZ
Expertise: I love coffee

Espresso: ecm technika iv profi
Grinder: baratza vario
Posted Tue Apr 30, 2013, 8:46am
Subject: Re: Dumb Questions about accessories
 

I went for refurbs on the grinder and the machine, and both came looking and working (so far) brand new.  The reputation of Baratza's customer service gave me good piece of mind on the grinder and the readily available parts and info on the classic also helped with that decision.  

I dealt with two different people at WLL, one of which was nice, and one was a little rude, so I can see where you're coming from.  Maybe if you call back you can get lucky.  I got the impression WLL is not putting a ton of emphasis on their execution.  For example, the tamper they suggested and I ended up getting isn't even listed on their site, but it's a heavy duty stainless rosewood tamper that they sold me for around $25.  They also admitted the the price for the rattleware shot pitcher was mismarked, and gave me over 50% off on it to beat SCG's price, but they still haven't corrected it on their site.
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ianpirro
Senior Member
ianpirro
Joined: 24 Mar 2013
Posts: 12
Location: Boston
Expertise: I like coffee

Espresso: Nuova Simonelli Oscar
Grinder: Macap M4
Posted Tue Apr 30, 2013, 9:06am
Subject: Re: Dumb Questions about accessories
 

Seems there is some up there now, they do go quick   ->    http://www.baratza.com/cgi-bin/commerce.cgi?search=action&category=RFRB
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Jenn312
Senior Member


Joined: 26 Jan 2013
Posts: 39
Expertise: Just starting

Posted Tue Apr 30, 2013, 9:09am
Subject: Re: Dumb Questions about accessories
 

gophishin Said:

I went for refurbs on the grinder and the machine, and both came looking and working (so far) brand new.  The reputation of Baratza's customer service gave me good piece of mind on the grinder and the readily available parts and info on the classic also helped with that decision.  

I dealt with two different people at WLL, one of which was nice, and one was a little rude, so I can see where you're coming from.  Maybe if you call back you can get lucky.  I got the impression WLL is not putting a ton of emphasis on their execution.  For example, the tamper they suggested and I ended up getting isn't even listed on their site, but it's a heavy duty stainless rosewood tamper that they sold me for around $25.  They also admitted the the price for the rattleware shot pitcher was mismarked, and gave me over 50% off on it to beat SCG's price, but they still haven't corrected it on their site.

Posted April 30, 2013 link


I could try to call back but honestly rude customer service is such a turnoff to me I really don't want to give them any business. I mean how much does it hurt to be nice to customers when the pay off could be worth so much more. The fact that they were going to knowingly over charge you just makes me think worst of them.

I am happy to hear Bartaza has good customer service it makes me feel even better about getting a refurb from them.
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Jenn312
Senior Member


Joined: 26 Jan 2013
Posts: 39
Expertise: Just starting

Posted Tue Apr 30, 2013, 9:14am
Subject: Re: Dumb Questions about accessories
 

ianpirro Said:

Seems there is some up there now, they do go quick   ->    http://www.baratza.com/cgi-bin/commerce.cgi?search=action&category=RFRB

Posted April 30, 2013 link

What is the Virtuso with Preciso burr? Would that work as well as a Preciso in a Preciso body?
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ianpirro
Senior Member
ianpirro
Joined: 24 Mar 2013
Posts: 12
Location: Boston
Expertise: I like coffee

Espresso: Nuova Simonelli Oscar
Grinder: Macap M4
Posted Tue Apr 30, 2013, 9:33am
Subject: Re: Dumb Questions about accessories
 

The burrs would work just the same, but what you really want from the Preciso is the macro adjustments in between the large steps. The virtuoso only has those large steps without any adjustment in between them, which may leave you looking for more settings to get your extraction right. Here is a video that compares all of the Baratza grinders and will show you the difference between the models Click Here (www.seattlecoffeegear.com)
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Jenn312
Senior Member


Joined: 26 Jan 2013
Posts: 39
Expertise: Just starting

Posted Tue Apr 30, 2013, 9:35am
Subject: Re: Dumb Questions about accessories
 

ianpirro Said:

The burrs would work just the same, but what you really want from the Preciso is the macro adjustments in between the large steps. The virtuoso only has those large steps without any adjustment in between them, which may leave you looking for more settings to get your extraction right. Here is a video that compares all of the Baratza grinders and will show you the difference between the models Click Here (www.seattlecoffeegear.com)

Posted April 30, 2013 link


Thanks, I will get the regular Preciso.
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Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 3,023
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: K30 & Vario W
Posted Tue Apr 30, 2013, 9:45am
Subject: Re: Dumb Questions about accessories
 

Get the very best grinder you can.  The grinder affects the cup most and if you pick well it will last through machine upgrading.  People say you can take a cheap starter machine and a great grinder and make good espresso, but a bad grinder and a $3,000 machine will not make good espresso.

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

My coffee treasure map...
Click Here (maps.google.com)

Oscar trick out: http://s156.photobucket.com/user/GandBteam/story/14231
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Iluvdabean
Senior Member
Iluvdabean
Joined: 7 Mar 2005
Posts: 1,258
Location: Kentucky
Expertise: I love coffee

Espresso: La Nuova Era Cuadra/Gaggia...
Grinder: Baratza Preciso/K-A Pro...
Drip: Bonavita BV 1800 TH
Roaster: Nesco 1010/Behmor 1600
Posted Tue Apr 30, 2013, 10:47am
Subject: Re: Dumb Questions about accessories
 

Congradulations..I used mine almost everyday for five years and now its with my daughter and son-in-law in Virginia.
You will be happy. They are workers and cycle quickley.

Jenn312 Said:

So I am taking the plunge on a Gaggia classic today because its on sale for $350. Yes I plan on getting a grinder now also.

My question is what kind of a tamper do I need, also do I need to buy a knock box now also. It's hurts to spend so much money in one shot, so I am looking for items I can wait to buy in a month or two. Are there any other accessories I will need in the future.

Finally are there any good bean distributors online or do I have to buy locally?

Posted April 30, 2013 link

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Burner0000
Senior Member


Joined: 28 Jul 2011
Posts: 1,075
Location: Cambridge, Ontario Canada
Expertise: Professional

Espresso: Rancilio Silvia, VFA Expres...
Grinder: Macap MX/VFA N1464/Kyocera...
Drip: Manual Drip, French Press
Roaster: Behmor 1600 / Sonofresco
Posted Tue Apr 30, 2013, 12:23pm
Subject: Re: Dumb Questions about accessories
 

Rattleware accessories are durable and cheap.  I love their tampers! SGC uses a lot of their stuff in their videos.
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Redial
Senior Member


Joined: 9 Dec 2012
Posts: 10
Location: Pa, USA
Expertise: Just starting

Posted Thu May 2, 2013, 6:50am
Subject: Re: Dumb Questions about accessories
 

just wanted to drop a note on a knockbox i like. YMMV

from Dreamfarm. They recycle everything. Tag is a bookmark, the chain it comes on is a keychain, and when you buy a dreamfarm product they plant a tree!

Click Here (www.casa.com)

cheapest i could find at 20 bucks. comes in colors to match the kitchen
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