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Breville Dual Boiler BES900XL Owners Thread
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PacoPackaPucka
Senior Member


Joined: 23 Apr 2013
Posts: 7
Location: Washington, DC USA
Expertise: I love coffee

Posted Thu Apr 25, 2013, 11:18am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Did any BDB owners on this thread, seriously consider other Breville models before deciding on the BDB?
Also, is there any consensus, as to what other models from other manufacturers, are roughly comparable to the BDB?

thanks,
Bill
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jchung
Senior Member
jchung
Joined: 1 Apr 2013
Posts: 21
Location: Northern Virginia
Expertise: I like coffee

Espresso: Gaggia Baby Twin, Breville...
Grinder: Baratza Encore, Breville...
Posted Thu Apr 25, 2013, 11:55am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

jchung Said:

I also do like the more liberal return policy at WS and BBB. If I can get the price at either WS or BBB, I probably would have bought from them for this reason.

Posted April 24, 2013 link

*sigh* WLL updated the ETA again. Thats the 4th time its been pushed back. Time to go to BBB tomorrow and see if I can get the 20% off. Will let you all know if I'm successful.
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biochemgawd
Senior Member


Joined: 26 Mar 2006
Posts: 82
Location: Canada
Expertise: I love coffee

Espresso: BDB
Grinder: Vario
Posted Thu Apr 25, 2013, 12:02pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

PacoPackaPucka Said:

Did any BDB owners on this thread, seriously consider other Breville models before deciding on the BDB?
Also, is there any consensus, as to what other models from other manufacturers, are roughly comparable to the BDB?

thanks,
Bill

Posted April 25, 2013 link

I wouldn't take a chance with one of their other models at this point. Very poor track record. The BDB is another story - well designed, excellent features and performance. Long term reliability is still an open question, but so far Breville has shown good support for the BDB.

Detractors will point out that several members are on their 2nd or 3rd machine, but this is mainly due to their aggressive return/replacement policy. Many other more expensive machines (look through the other threads here) in their first generation have had issues.

Overall, the BDB provides convenience and advanced features (pre-infusion, volumetric-ish dosing, timer, heated grouphead) in exchange for cost-cutting on the internals. A good comparison machine is the Nuova Era Cuadra, an HX machine in the same price range. It lacks some of the features but appears very well built.
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donner
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Joined: 17 Apr 2013
Posts: 34
Location: Canada
Expertise: I like coffee

Posted Thu Apr 25, 2013, 12:13pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

PacoPackaPucka Said:

Did any BDB owners on this thread, seriously consider other Breville models before deciding on the BDB?
Also, is there any consensus, as to what other models from other manufacturers, are roughly comparable to the BDB?

thanks,
Bill

Posted April 25, 2013 link

I bought the BDB because it has two boilers and the PID control system.  The other Breville models don't have the double boilers - not sure about the PID control.  Those features were important to me.  With three heating elements and two boilers, the machine is quick to warm up (ten minutes or less from cold) and has great steaming power.  Maybe I'm missing something, but it seems fine to me.  

Before buying the BDB I had ordered a Vibiemme double boiler but cancelled the order after losing confidence in the dealer when they repeatedly missed shipping dates.  One weird thing about the Vibiemme is the two gauges mounted on the machine.  They have ranges marked on them, but the manufacturer's instructions say to ignore the range markings.  Apparently Vibiemme uses gauges meant for some other application on their machines.  One would think that, for $3000, they could at least put the correct faces on the gauges??  The BDB may not be as exotic looking as the Vibiemme, but it costs about a third as much, and it makes a great cup of coffee.
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cuznvin
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Joined: 6 Oct 2011
Posts: 656
Location: NY
Expertise: I love coffee

Espresso: La Spaziale Mini Vivaldi II
Grinder: MACAP M4 Stepless /Baratza...
Drip: YouBrew
Posted Thu Apr 25, 2013, 12:34pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

biochemgawd Said:

I wouldn't take a chance with one of their other models at this point. Very poor track record. The BDB is another story - well designed, excellent features and performance. Long term reliability is still an open question, but so far Breville has shown good support for the BDB.

Detractors will point out that several members are on their 2nd or 3rd machine, but this is mainly due to their aggressive return/replacement policy. Many other more expensive machines (look through the other threads here) in their first generation have had issues.

Overall, the BDB provides convenience and advanced features (pre-infusion, volumetric-ish dosing, timer, heated grouphead) in exchange for cost-cutting on the internals. A good comparison machine is the Nuova Era Cuadra, an HX machine in the same price range. It lacks some of the features but appears very well built.

Posted April 25, 2013 link

People are on their second and third machines because there were problems with their machines. not Brevilles aggressive return/replacement policy
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biochemgawd
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Joined: 26 Mar 2006
Posts: 82
Location: Canada
Expertise: I love coffee

Espresso: BDB
Grinder: Vario
Posted Thu Apr 25, 2013, 12:41pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

cuznvin Said:

People are on their second and third machines because there were problems with their machines. not Brevilles aggressive return/replacement policy

Posted April 25, 2013 link

This is true. But my point is if they had spent 2.5x as much on an R58 DB they would still be on their first machine and probably still having problems.

This is a generalization, but you can't fault Breville for cross-shipping their customers new machines after minor issues (such as OPV set too high).
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BubbaDude
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BubbaDude
Joined: 8 Jan 2011
Posts: 510
Location: Frisco Bay
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Thu Apr 25, 2013, 12:42pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

cuznvin Said:

People are on their second and third machines because there were problems with their machines. not Brevilles aggressive return/replacement policy

Posted April 25, 2013 link

Without the return/replacement policy, I would have had my first machine repaired when it went wonky after 13 months. I much prefer having a replacement machine with the latest parts and firmware.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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dagoat
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Joined: 10 Dec 2004
Posts: 318
Location: santa barbara, ca
Expertise: I love coffee

Espresso: La Pavoni Europiccola, BDB...
Grinder: baratza vario
Vac Pot: aeropress
Drip: manual
Roaster: cafe rosto
Posted Thu Apr 25, 2013, 12:47pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

PacoPackaPucka Said:

Also, is there any consensus, as to what other models from other manufacturers, are roughly comparable to the BDB?

thanks,
Bill

Posted April 25, 2013 link

consensus? reading this thread have you been able to detect one yet?  i haven't.  to your question though:  taking all visceral and aesthetic angles out of it, i doubt anybody short of a world class taster/evaluator could tell the difference between a shot pulled on a BDB and a shot pulled on a $6500-up, saturated-group-type machine.  that's the bare naked, clinical part.  but from my observation, espresso is a VERY visceral and aesthetic pursuit. taking emotion out of it is basically not possible.  Look how much money people spend on expensive custom tropical hardwood handles for their portafilters and tampers.  compared to the $2500-class machines like the Izzo Alex Duetto 3, (also a dual boiler PID machine), the BDB will feel flimsy and cheap.  and guess what?  in comparison, it is.  and some people will never be able to get over that fact, even if the BDB is technically superior (because if it's superior inter and intra-shot temperature control and repeatability).   We already have people playing in this thread who value the superior aesthetics and quality solid feel of the more expensive machines, and were willing to sacrifice the unmatched-at-any-price, temperature stability and control of the BDB.  they voted with their feet and no longer own a BDB.  meanwhile, engineer-types like me and richard/bubbadude will not sacrifice performance for aesthetics, so we keep our BDB's.  it's the classic "artist vs. scientist" conundrum.  and it takes all kinds.  you will never find consensus.

-peter
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cuznvin
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Joined: 6 Oct 2011
Posts: 656
Location: NY
Expertise: I love coffee

Espresso: La Spaziale Mini Vivaldi II
Grinder: MACAP M4 Stepless /Baratza...
Drip: YouBrew
Posted Thu Apr 25, 2013, 12:48pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

biochemgawd Said:

This is true. But my point is if they had spent 2.5x as much on an R58 DB they would still be on their first machine and probably still having problems.

This is a generalization, but you can't fault Breville for cross-shipping their customers new machines after minor issues (such as OPV set too high).

Posted April 25, 2013 link

May be a minor issue, but turns into a big issue if it cant be adjusted by the user.
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cuznvin
Senior Member


Joined: 6 Oct 2011
Posts: 656
Location: NY
Expertise: I love coffee

Espresso: La Spaziale Mini Vivaldi II
Grinder: MACAP M4 Stepless /Baratza...
Drip: YouBrew
Posted Thu Apr 25, 2013, 12:50pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

BubbaDude Said:

Without the return/replacement policy, I would have had my first machine repaired when it went wonky after 13 months. I much prefer having a replacement machine with the latest parts and firmware.

Posted April 25, 2013 link

Lets not go down that road again..
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