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Where to buy my next machine?
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Discussions > Espresso > Machines > Where to buy my...  
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coffeestig
Senior Member


Joined: 25 Feb 2013
Posts: 67
Location: Charlotte
Expertise: I love coffee

Espresso: Quick Mill QM67
Grinder: Mazzer Mini Electronic...
Drip: French Press
Posted Fri Mar 1, 2013, 7:30pm
Subject: Re: Where to buy my next machine?
 

Italo2275 Said:

I would love to hear how you managed to get it down to the Qm67 and the Alex.

Posted March 1, 2013 link

I was the same situation and went with the QM67.  The smaller broilers are more than adequate for home - even a dinner party.  The smaller broilers also heat much faster which is better for daily use.  The pump is extremely quiet even though it is a vibrating pump.  Also the QM67 has preinfusion capability where the Alex does not. The QM67 is also designed to run on 15A and the Alex on 20A.  If you're using 15A and want a tank then the QM67 is a better fit.  if you're going 20A and want to plumb then the Alex wins hands down since the QM67 won't do either.

Either machine is going to be imported by Chris Coffee and they help design the machines also.  They will have the most expertise as well since they are going to sell to anyone else you buy it from and it's going to get drop shipped from them when you purchase it anyway.  Also, CC gave me a more generous "bundle" of accessories than the gift card and freebies included elsewhere.  Customer service was top notch and I'd do the same again.
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Dapuma
Senior Member


Joined: 12 Feb 2013
Posts: 36
Location: Phoenix
Expertise: Just starting

Posted Fri Mar 1, 2013, 11:06pm
Subject: Re: Where to buy my next machine?
 

coffeestig Said:

I was the same situation and went with the QM67.  The smaller broilers are more than adequate for home - even a dinner party.  The smaller broilers also heat much faster which is better for daily use.  The pump is extremely quiet even though it is a vibrating pump.  Also the QM67 has preinfusion capability where the Alex does not. The QM67 is also designed to run on 15A and the Alex on 20A.  If you're using 15A and want a tank then the QM67 is a better fit.  if you're going 20A and want to plumb then the Alex wins hands down since the QM67 won't do either.

Either machine is going to be imported by Chris Coffee and they help design the machines also.  They will have the most expertise as well since they are going to sell to anyone else you buy it from and it's going to get drop shipped from them when you purchase it anyway.  Also, CC gave me a more generous "bundle" of accessories than the gift card and freebies included elsewhere.  Customer service was top notch and I'd do the same again.

Posted March 1, 2013 link

I am in the same boat and going to go with the QM67, also on the west coast (AZ)

I am assuming you called CCS and told them the deal and they matched it or beat it?  Online it seems that the better deal is from Clive and they are closer, also need to get a vario grinder
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mrbjvb
Senior Member


Joined: 1 May 2009
Posts: 156
Location: Culpeper Va.
Expertise: I live coffee

Espresso: Quickmill Anita, Rancilio...
Grinder: Compak K3 Touch, Rocky...
Vac Pot: Yama 8 cup
Drip: Behmor BraZen, Chemex,...
Roaster: Behmor 1600
Posted Sat Mar 2, 2013, 3:22pm
Subject: Re: Where to buy my next machine?
 

Hey Mat - I got the Quickmill Anita from CCS, and could not be happier. They were very helpful. Good luck with your journey!
              John
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Iluvdabean
Senior Member
Iluvdabean
Joined: 7 Mar 2005
Posts: 1,271
Location: Kentucky
Expertise: I love coffee

Espresso: La Nuova Era Cuadra/Gaggia...
Grinder: Baratza Preciso/K-A Pro...
Drip: Bonavita BV 1800 TH
Roaster: Nesco 1010/Behmor 1600
Posted Sat Mar 2, 2013, 7:50pm
Subject: Re: Where to buy my next machine?
 

What do you save if you buy a machine and save 100 bucks and the guy isn't going to be around in a few years?
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coffeestig
Senior Member


Joined: 25 Feb 2013
Posts: 67
Location: Charlotte
Expertise: I love coffee

Espresso: Quick Mill QM67
Grinder: Mazzer Mini Electronic...
Drip: French Press
Posted Sat Mar 2, 2013, 8:01pm
Subject: Re: Where to buy my next machine?
 

Dapuma Said:

I am in the same boat and going to go with the QM67, also on the west coast (AZ)

I am assuming you called CCS and told them the deal and they matched it or beat it?  Online it seems that the better deal is from Clive and they are closer, also need to get a vario grinder

Posted March 1, 2013 link

It's probably going to ship from CCS anyways and there is a chance that it could end up going back there for service through wherever you buy it from.  Seattle coffee Gear is the same and another vendor.  This why all of the resellers are out of the same machines.  The "bundle" they gave me was better than and not equal to.  Email me and I'll give you my name to reference and I'll fwd the guys name who I talked to.
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kboom1
Senior Member
kboom1
Joined: 31 Aug 2009
Posts: 310
Location: Northeastern Pennsylvania
Expertise: I live coffee

Espresso: Alex2HX,Alex Duetto,Rancilio...
Grinder: Rancilio Rocky,Vario
Roaster: Behmor x2 / USRC Sample...
Posted Sun Mar 3, 2013, 6:49am
Subject: Re: Where to buy my next machine?
 

Just remember shipping CAN play hell with espresso machines. I only live 200 miles from ccs and have had 2 machines damaged during shipping. going to Cali, If it was me I would have techs at ccs support the boilers with some foam insulation before shipping just for some added protection.
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JasonBrandtLewis
Senior Member
JasonBrandtLewis
Joined: 9 Dec 2005
Posts: 6,391
Location: Berkeley, CA
Expertise: I live coffee

Espresso: Elektra T1 - La Valentina -...
Grinder: Mahlkönig K30 Vario -...
Vac Pot: Yama 5-cup
Drip: CCD, Chemex
Roaster: No, no, not another...
Posted Sun Mar 3, 2013, 9:05am
Subject: Re: Where to buy my next machine?
 

kboom1 Said:

Just remember shipping plays hell with espresso machines.

Posted March 3, 2013 link

Perhaps we could change that:  shipping CAN play hell with espresso machines . . .

I've had problems in terms of damaged-in-shipment from two vendors. With one vendor, we gave up, and I got a full refund.  With another, we switched machines and a) my next choice arrived perfectly and has been in daily use ever since with no problems, and b) the first espresso machine manufacturer altered their packaging.

FWIW, I never had any problems with damage from Chris' Coffee Service.

 
A morning without coffee is sleep . . .
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kboom1
Senior Member
kboom1
Joined: 31 Aug 2009
Posts: 310
Location: Northeastern Pennsylvania
Expertise: I live coffee

Espresso: Alex2HX,Alex Duetto,Rancilio...
Grinder: Rancilio Rocky,Vario
Roaster: Behmor x2 / USRC Sample...
Posted Sun Mar 3, 2013, 9:40am
Subject: Re: Where to buy my next machine?
 

JasonBrandtLewis Said:

Perhaps we could change that:  shipping CAN play hell with espresso machines . . .

I've had problems in terms of damaged-in-shipment from two vendors. With one vendor, we gave up, and I got a full refund.  With another, we switched machines and a) my next choice arrived perfectly and has been in daily use ever since with no problems, and b) the first espresso machine manufacturer altered their packaging.

FWIW, I never had any problems with damage from Chris' Coffee Service.

Posted March 3, 2013 link

Changed.... As far as service goes cc is the best and the damage done to the machines in no way reflects on them, The machines are packed very well and correct, but if you talk to the techs they will tell you some machines don't ship very well and apon request they will add support to the boilers and such.
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Beavis
Senior Member


Joined: 2 Mar 2005
Posts: 122
Location: Denver
Expertise: I love coffee

Espresso: Quickmill Alexia
Grinder: Baratza Vario
Drip: French Press/Clever Dripper
Roaster: Want a Behmor!
Posted Mon Mar 4, 2013, 6:26pm
Subject: Re: Where to buy my next machine?
 

Chris Coffee, not even close. I'd never buy from anyone else. Their Service is TOP NOTCH and they go above and beyond every time.
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David_Batson
Senior Member


Joined: 8 Jan 2013
Posts: 12
Location: Colorado
Expertise: I love coffee

Espresso: Gaggia Classic
Grinder: Breville BCG800XL Smart...
Posted Tue Mar 5, 2013, 7:28am
Subject: Re: Where to buy my next machine?
 

I live in CO and bought from WholeLatteLove out of Rochester NY.  My espresso machine and grinder each came double-boxed.  No shipping problems with either one.  Free shipping on all purchases over $50 at WLL.

http://www.wholelattelove.com/
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