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Any experience with Istana Kitchen?
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hughcam1
Senior Member


Joined: 1 Mar 2013
Posts: 2
Location: Seattle, WA
Expertise: I love coffee

Posted Fri Mar 1, 2013, 9:41am
Subject: Any experience with Istana Kitchen?
 

There's an online retailer called Istana Kitchen.  Their prices seem to be really low (e.g. new Rocket R58 for $1,900, $400 below what I've seen refurbed ones on other sites).  Seems too good to be true but damn, the prices are enticing.

Anyone have experience dealing with them?
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Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 3,013
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: K30 & Vario W
Posted Fri Mar 1, 2013, 9:47am
Subject: Re: Any experience with Istana Kitchen?
 

"Indonesia supplier of Coffee Maker,Espresso Machines,Grinder,Food Processing."


Hmmm no way I would send them money.  IF it looks too good to be true... it probably is.

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

My coffee treasure map...
Click Here (maps.google.com)

Oscar trick out: http://s156.photobucket.com/user/GandBteam/story/14231
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Markarian
Senior Member
Markarian
Joined: 27 Jun 2012
Posts: 656
Location: Seattle Area
Expertise: I love coffee

Espresso: ECM Technika IV Profi WT-WC
Grinder: Baratza Forte AP, HG One
Vac Pot: Bunn Trifecta MB
Drip: Moka, Aeropress, Hario V60
Roaster: Behmor 1600
Posted Fri Mar 1, 2013, 1:46pm
Subject: Re: Any experience with Istana Kitchen?
 

Another overly expensive hobby of mine is photography. As more and more people become interested in taking high quality pictures, and the prices of DSLR cameras come down, a plethora of retailers have sprung up online to take advantage of this popularity. A notable phenomenon is what I like to call the Camera Mafia, which is a shady, interconnected series of different websites that is traceable to only a few people in the NYC area. They will often offer fantastic deals--too good to be true--on cameras. A savvy photographer will buy the camera and then shortly receive a high pressure phone call from a sales rep who wants to upsell them cheap accessories at a huge markup. If you continue to politely refuse and just say you want your camera body only, the one you got $300 off, they will nastily tell you "Well, it's no longer in stock" and cancel your order. Sometimes they'll even swear at you. It's like buying a Izzo Alex Duetto III for only $1700, only to receive a call from the retailer, urging you to buy 5lbs of Kopi Luwak espresso blend for another $600, and a gold-plated PF handle for $200, etc. You tell them you just want the machine--that you already have E61 gear, they tell you it isn't in stock.

Now this outfit may simply take your money. But if it IS legit, my guess is that it might have something to do with currency exchange rates and that the Indonesians are taking advantage of them to offer the machines at lower prices. But I'm not an economist, and what I've read simply implies that it's a scam.
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JasonBrandtLewis
Senior Member
JasonBrandtLewis
Joined: 9 Dec 2005
Posts: 6,368
Location: Berkeley, CA
Expertise: I live coffee

Espresso: Elektra T1 - La Valentina -...
Grinder: Mahlkönig K30 Vario -...
Vac Pot: Yama 5-cup
Drip: CCD, Chemex
Roaster: No, no, not another...
Posted Fri Mar 1, 2013, 4:45pm
Subject: Re: Any experience with Istana Kitchen?
 

We -- as a community -- have yet to come across an Indonesian site that's legit.  Buyer beware!

 
A morning without coffee is sleep . . .
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SStones
Senior Member
SStones
Joined: 24 Nov 2012
Posts: 474
Location: Canada
Expertise: Professional

Espresso: Giga 5, ECM Giotto, Rocket...
Grinder: Anfim Milano-Best
Vac Pot: No  :(
Drip: Some $30 thing from Walmart
Roaster: I buy pre-roasted.
Posted Fri Mar 1, 2013, 7:18pm
Subject: Re: Any experience with Istana Kitchen?
 

Lines like:

Minimum Purchase:
5 unit(s)

And:


Shipping:
Calculated at checkout

should stop you before giving credit card info to this sort of establishment.

Spend a couple hundred more to buy it from a person who has given you a reason (Or several) to believe they agree the machine is right for you and has a door you can carry it back through when you need it looked at.
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