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Breville Dual Boiler BES900XL Owners Thread
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PrescottCR
Senior Member
PrescottCR
Joined: 19 Dec 2012
Posts: 93
Location: Prescott
Expertise: Pro Roaster

Espresso: Breville
Grinder: Baratza
Roaster: Diedrich
Posted Wed Jan 22, 2014, 12:35pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

jeffs99 Said:

Thanks for the great info.

When you say 35 sec, are you including the (default) 7 sec pre-infusion time?

As for grinder, I presently have a Breville Smart grinder but after reading about others, I've ordered the Baratza Vario and will return the BSG.
And I am also using a scale with 0.1 gm resoultion.

Posted January 22, 2014 link

35 seconds on the shot clock. I did change my pre-infusion to 5 seconds at 60% I think. Read it somewhere and tried it, can't really say why but it works well.

Good choice on the grinder, the SG is okay but the Vario is better. Don't forget to purge a few seconds of coffee before you load your first dose of the day.

Also good deal on your scale. Now go tinker and have fun!
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greglepore
Senior Member


Joined: 15 Aug 2004
Posts: 40
Location: se pa usa
Expertise: I love coffee

Posted Mon Jan 27, 2014, 6:39pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

dagoat Said:

on edit: i'm seriously starting to wonder if maybe breville is in partial cahoots with williams sonoma and their other official distributors on warranty issues

-peter

Posted January 10, 2014 link

Meaning what, that they're only doing out of time warranties on machines purchased thru big retailers or???

Mine solved itself, in a way a drag as I'd really like a B and I suspect the orings are going to toast at some point :)
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rhodius2003
Junior Member


Joined: 20 Jan 2014
Posts: 8
Location: Philadelphia
Expertise: I love coffee

Posted Tue Jan 28, 2014, 8:31am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Folks,

Long time lurker, first time poster here.

My BDB this coming April would be two years old, no issue, have been a very happy owner. The last few weeks I've been using it daily instead of only on weekends. Now the machine starts to run 40 seconds on empty pull when the double shot button is pushed (double shot single wall PF with NO coffee), I have a setting of 7 seconds pre-infusion. With ground coffee (Vario-W using 3 day roasted coffee in Behmor), depending on the grind, it will vary between 45-50 seconds with pressure showing 5-7 bars. With finer grind it will be 48-55 seconds with pressure at the end of the grey area (10 bar?). While the time won't lies, the pressure gauge seemed to be acting strangely. It never does this before: the pressure needle stays in the pre-infusion during pre-infusion and then very slowly moves, I'm talking about a few seconds at least, it used to stay in pre-infusion and then shot up to the grey area (8-10 bar?). No matter how I varied my grind and/or tamp, it seems to either be less than 7 (outside the grey area) or over 10 (end of grey area). While you can blame my skills, how is it possible empty pull runs 40 seconds? I believe it used to do that under 20 seconds in the past, even with pre-infusion.

I suspect it's a weak pump. But since finer grinds and also using the rubber thingy (blind pull?) on double wall PF would result in the gauge at 10 bar, I don't know what to make of this. Another possibility is caulking, supply of water is not enough, that's why empty pull runs so long. Anybody with this experience before? I've checked coffeesnobs, but didn't find anything relevant, I don't think it's the o-ring.

Thanks beforehand.
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greglepore
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Joined: 15 Aug 2004
Posts: 40
Location: se pa usa
Expertise: I love coffee

Posted Tue Jan 28, 2014, 2:38pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Given the known issues with the o rings in the 3 way solenoid, I would suspect that first. Call their customer service, they are super helpful. Let us know...
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dagoat
Senior Member


Joined: 10 Dec 2004
Posts: 318
Location: santa barbara, ca
Expertise: I love coffee

Espresso: La Pavoni Europiccola, BDB...
Grinder: baratza vario
Vac Pot: aeropress
Drip: manual
Roaster: cafe rosto
Posted Tue Jan 28, 2014, 10:47pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

greglepore Said:

Given the known issues with the o rings in the 3 way solenoid, I would suspect that first. Call their customer service, they are super helpful. Let us know...

Posted January 28, 2014 link

I would never discourage one to seek service through the channels Breville intends for us, (which also seems to result in new or refurb machines), but I can tell you for certain that the o-rings in the /A are super easy to inspect and replace.  Yes the /B now sports a gasket with molded-in o-rings, but the old method with traditional o-rings and no gasket, is an entirely workable situation when we are all off warranty and doing what we can for ourselves.  all complex machines need attention sooner or later, despite Breville's best attempts to make ours as trouble-free as possible.

In fact, if you have a /A that is over a year old, I strongly recommend you inspect under the 3-way solenoid, and clean the base where the solenoid sits. and replace the o-rings too if they need it.

And having the /B is not all sunshine and roses.  The rim of the group head is fatter and deeper.  I had to grind a notch into the handle of my beautiful naked portafilter, where it meets the ring, to make it fit the new group head.  That combined with the fact that there is no increased functionality going from /A to /B and IMHO there should be no mad rush to swap out your /A for a /B.  

-Peter
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cgjamj
Senior Member


Joined: 5 Nov 2012
Posts: 21
Location: Virginia
Expertise: I love coffee

Espresso: Breville Dual Boiler 920
Grinder: Baratza Vario
Drip: Technivorm Moccamaster
Posted Sat Mar 8, 2014, 6:01am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

I had the B version of the BDB that I bought at Williams-Sonoma about 18 months ago @ 20% off. I had no issues with it until a month ago. One day it was fine, and the next it started making a really weird sound and the pressure gauge would bounce as it started to rise after the pre-infusion stage. I thought it was just an anomaly, so I tried it again a few times...same result. Tried some different coffee, same thing. After a few days, I called Breville. The rep asked me a few questions and then put me on hold. He came back and said they were sending me a new machine. I was a little surprised, but very happy and relieved. Then it got even better...he informed me they were going to send me the 920 unit (BES920XL), which was not even available for sale yet according to him. The only bad news was that he asked if I had the naked portafilter, which I did. He said it would not work and said they did not yet have naked portafilters available for the 920, but would at some point.

This was the first time I've ever had to use Breville's support, but they were as great as I had heard. I was not expecting them to send me a new machine since mine was out of warranty and definitely didn't expect the upgraded version. So, for those of you having some of these issues, I would definitely give them a call as they just might replace it.

BTW, if any of you BES900 owners are interested in a naked portafilter, let me know. Mine is less than a year old and in flawless condition, but now useless to me. I'd be willing to sell it for half price.
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carz07
Senior Member
carz07
Joined: 20 Oct 2012
Posts: 192
Location: Philippines
Expertise: I live coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario, Bodum Bistro,...
Drip: V60, Phin, Bonmac, Ame. Drip
Posted Sat Mar 8, 2014, 9:01am
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

lucky you

 
Travel the world with a cup of coffee
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lowellw2
Senior Member


Joined: 4 Apr 2010
Posts: 41
Location: Austin TX
Expertise: I love coffee

Espresso: Breville BES900XL
Grinder: Baratza Vario
Posted Sat Mar 8, 2014, 5:01pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

This falls under "for what it's worth" but I noticed there appears to be a source now listing parts availability for the BES900XL. Previously this site had the parts diagrams but no prices were listed.  Maybe this means we can order parts if an out of warranty repair is needed.  I have not tried to order anything.

Click Here (www.ereplacementparts.com)
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carz07
Senior Member
carz07
Joined: 20 Oct 2012
Posts: 192
Location: Philippines
Expertise: I live coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario, Bodum Bistro,...
Drip: V60, Phin, Bonmac, Ame. Drip
Posted Sat Mar 8, 2014, 6:27pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

lowellw2 Said:

This falls under "for what it's worth" but I noticed there appears to be a source now listing parts availability for the BES900XL. Previously this site had the parts diagrams but no prices were listed.  Maybe this means we can order parts if an out of warranty repair is needed.  I have not tried to order anything.

Click Here (www.ereplacementparts.com)

Posted March 8, 2014 link

nice thanks

 
Travel the world with a cup of coffee
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