JasonBrandtLewis Senior Member Joined: 9 Dec 2005 Posts: 6,098 Location: Berkeley, CA Expertise: I live coffee
Espresso: Elektra T1 - La Valentina -... Grinder: Mahlkönig K30 Vario -... Vac Pot: Yama 5-cup Drip: CCD, Chemex Roaster: No, no, not another...
Posted Tue Feb 19, 2013, 3:04pm Subject: Re: Trying to Decide R58, Quickmill Qm7, Breville DB
Some people apparently had some problems . . . I don't know what they are. It was said they affected the early models, but I have an early model, and I never had any problems, so I really can't tell you . . .
Hi BubbeDude, sorry to hear about your issues! I have no idea why you are getting the run around with the warranty. Breville stands behind every product it brings to market & given the significant level of investment, this product is certainly no different. The issues you describe are simple to solve. The leak is a bunching of a silicon tube caused by a clamp holding it onto a tube. The over-temp is probably the fault of a NTC slightly out of spec. If you PM me with your details, phone & email, I'll get someone from our LA office to call you & organise you a replacement. We'll pick up the freight cost to you & return.
Posted Tue Feb 19, 2013, 10:21pm Subject: Re: Trying to Decide R58, Quickmill Qm7, Breville DB
mcknightp Said:
Hi BubbeDude, sorry to hear about your issues! I have no idea why you are getting the run around with the warranty. Breville stands behind every product it brings to market & given the significant level of investment, this product is certainly no different. The issues you describe are simple to solve. The leak is a bunching of a silicon tube caused by a clamp holding it onto a tube. The over-temp is probably the fault of a NTC slightly out of spec. If you PM me with your details, phone & email, I'll get someone from our LA office to call you & organise you a replacement. We'll pick up the freight cost to you & return.
Italo2275 Senior Member Joined: 9 Jan 2013 Posts: 96 Location: Toronto Expertise: Just starting
Posted Wed Feb 20, 2013, 4:23pm Subject: Re: Trying to Decide R58, Quickmill Qm7, Breville DB
Maybe I should start a new Thread for issues on Espresso machines or something. So maybe this is normal and would like to know how other dual boiler work. I noticed when I run the Hot water handle and take out like a cup of water, the boiler refills right away, is this normal? Also it happend onece that after that happens and I try to make an espresso the pump will not turn on. I had to shit the machine off and on again.
cuznvin Senior Member Joined: 6 Oct 2011 Posts: 412 Location: NY Expertise: I love coffee
Posted Wed Feb 20, 2013, 5:20pm Subject: Re: Trying to Decide R58, Quickmill Qm7, Breville DB
Italo2275 Said:
Maybe I should start a new Thread for issues on Espresso machines or something. So maybe this is normal and would like to know how other dual boiler work. I noticed when I run the Hot water handle and take out like a cup of water, the boiler refills right away, is this normal? Also it happend onece that after that happens and I try to make an espresso the pump will not turn on. I had to shit the machine off and on again.
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