orenzoor Senior Member Joined: 31 Jan 2013 Posts: 12 Location: USA, CT Expertise: I live coffee
Posted Mon Feb 18, 2013, 6:49am Subject: Got my new Silvia form SCG , but I am not sure if it is new or not
Is it possible that I've got a used machine / or a machine from display? from SCG ? I've ordered the Silvia with the PID. The machine does look new, however
The water tank had some water inside.
There is a clear big red dot on front of the machine – maybe it is how they mark machine that were installed and tested with the PID? – I don't know, or maybe it means that this is a refurbished machine ?
the metal at the brew had has some clear water marks
So my question is, do you think that this is a used machine, or just that after installing the PID it was tested to make sure all is OK, which is totally legitimate?
Iluvdabean Senior Member Joined: 7 Mar 2005 Posts: 1,057 Location: California Expertise: I live coffee
Espresso: La Nuova Era Cuadra/Gaggia... Grinder: Baratza Preciso/K-A Pro... Drip: Capresso MT 500/Pour Over Roaster: Nesco 1010/Behmor 1600
Posted Mon Feb 18, 2013, 8:02am Subject: Re: Got my new Silvia form SCG , but I am not sure if it is new or not
No they get tested at factory....enjoy. You have a machine that will last a long long time.
orenzoor Said:
Is it possible that I've got a used machine / or a machine from display? from SCG ? I've ordered the Silvia with the PID. The machine does look new, however The water tank had some water inside. There is a clear big red dot on front of the machine – maybe it is how they mark machine that were installed and tested with the PID? – I don't know, or maybe it means that this is a refurbished machine ? the metal at the brew had has some clear water marks
So my question is, do you think that this is a used machine, or just that after installing the PID it was tested to make sure all is OK, which is totally legitimate?
orenzoor Senior Member Joined: 31 Jan 2013 Posts: 12 Location: USA, CT Expertise: I live coffee
Posted Mon Feb 18, 2013, 9:12pm Subject: Re: Got my new Silvia form SCG , but I am not sure if it is new or not
I've contacted SCG today, they had no idea aobut the red dot and I was asked to send them a picture of the machine to their support e-mail address, so I did . Waiting for their answer.
orenzoor Senior Member Joined: 31 Jan 2013 Posts: 12 Location: USA, CT Expertise: I live coffee
Posted Mon Feb 18, 2013, 9:18pm Subject: Re: Got my new Silvia form SCG , but I am not sure if it is new or not
I hope you are correct about the red dot. For some reason it does not show in the manual and it looks like someone added it there to mark a defect. Anyway SCG customer service were willing to help out , as you said and asked me to send them a .jpg of the machine. Hopefully it is as you said and I was just surprised to see it. I will update once I get an answer.
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