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Breville Dual Boiler BES900XL Owners Thread
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Dr_Coffee_House
Senior Member
Dr_Coffee_House
Joined: 13 Feb 2006
Posts: 103
Location: Brisbane
Expertise: I love coffee

Espresso: Minnore III, BCF, DCM Others
Grinder: MaCap, BZ02, Vario,Eureka
Vac Pot: a few
Drip: one
Roaster: HT, KKTO and Antique French...
Posted Tue Feb 19, 2013, 2:29pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Phil McNight is no longer in the roll he was at Breville and has not been for some time.

As to who his replacement is and how focused they are and if they follow a number of forums that Phil once did, is unknown at this point in time.

It will only by passing on issues and complaints directly to Breville in teh USA that things might change for the better.

As to having to own a BES900 to post / contribute, that is a bit short sighted.

Don't own one, would still like to BUT do work on a few  wink wink

Bugger, need to e-bay a stack of special  BES900 PF's..

 
Bling does not make coffee.... Get over it.
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AlexKilpatrick
Senior Member


Joined: 30 Jan 2013
Posts: 117
Location: Austin

Espresso: Breville Dual Boiler
Grinder: Bairtiza Vario
Posted Tue Feb 19, 2013, 2:43pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Dr_Coffee_House Said:

Phil McNight is no longer in the roll he was at Breville and has not been for some time.

Posted February 19, 2013 link

That's too bad.  He was a great, rational, calm presence on coffeesnobs.  And he seemed to know a lot about espresso.

Dr_Coffee_House Said:

As to having to own a BES900 to post / contribute, that is a bit short sighted.

Posted February 19, 2013 link

As an owner, I certainly don't think people need to own one to post.  But if the sole reason to post is to trash-talk the machine, I don't see much of a point in that.  It's pretty much a given that someone who bought something else does not want to buy one.  What else is there productive to say?

Dr_Coffee_House Said:

Don't own one, would still like to BUT do work on a few  wink wink

Posted February 19, 2013 link

Do you have any insight into the likely failure points and/or preventative measures?
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AlexKilpatrick
Senior Member


Joined: 30 Jan 2013
Posts: 117
Location: Austin

Espresso: Breville Dual Boiler
Grinder: Bairtiza Vario
Posted Tue Feb 19, 2013, 2:53pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

I'm going to buck the trend and ask an actual question about this machine.

I've been happy with my shots, occasionally getting exceptional ones.  I'd like to do some experimentation with temp, preinfusion and/or pressure.  I've heard that temp has the biggest impact.  Should I try 2 degrees, or is 1 degree enough to detect a change in the taste?
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JonR10
Senior Member
JonR10
Joined: 26 Apr 2004
Posts: 10,376
Location: Houston, Texas
Expertise: I love coffee

Espresso: E61 Legend, Livietta,...
Grinder: Robur, B-Vario-W
Vac Pot: Hario Tabletop, Yama...
Drip: Technivorm
Roaster: 1-lb US Roaster, Behmor 1600
Posted Tue Feb 19, 2013, 3:29pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Folks,
Let's try not to let this thread get any more off track than it already has.  There have been some borderline posts and some that may merit moderator action.  

If it continues to be an issue then we will simply lock it (as we have some other BDB threads).  

Thanks,
Jon

 
Jon Rosenthal
Houston, TX
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Dr_Coffee_House
Senior Member
Dr_Coffee_House
Joined: 13 Feb 2006
Posts: 103
Location: Brisbane
Expertise: I love coffee

Espresso: Minnore III, BCF, DCM Others
Grinder: MaCap, BZ02, Vario,Eureka
Vac Pot: a few
Drip: one
Roaster: HT, KKTO and Antique French...
Posted Tue Feb 19, 2013, 3:39pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

AlexKilpatrick Said:

Do you have any insight into the likely failure points and/or preventative measures?

Posted February 19, 2013 link

Some I have hinted at and others I have identified from the outset but was quickly dumped on by those that can not see the difference between reporting known issues and bad mouthing....

In general; 90% of the hardware and software issues have been identified and corrected in the latest mandatory upgrades that are being applied when a machine come in for service / repair to a local agent.  However this may be in Australia ONLY ?

However not all service agents are authorised nor have the skills for working on these. Many agents are best left to repairing a kettle.

While I have seen many interesting things, for many reasons I can only comment on some.  Mind you I have been involved in modifying a few :-)

 
Bling does not make coffee.... Get over it.
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BubbaDude
Senior Member
BubbaDude
Joined: 8 Jan 2011
Posts: 510
Location: Frisco Bay
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Tue Feb 19, 2013, 4:14pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Dr_Coffee_House Said:

Some I have hinted at and others I have identified from the outset but was quickly dumped on by those that can not see the difference between reporting known issues and bad mouthing....

Posted February 19, 2013 link

It's been my experience that CG readers like posts that are very specific and detailed over those that are more abstract and general. If you know things you can't say, it's probably best not to hint as that comes across as too tricky.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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Dr_Coffee_House
Senior Member
Dr_Coffee_House
Joined: 13 Feb 2006
Posts: 103
Location: Brisbane
Expertise: I love coffee

Espresso: Minnore III, BCF, DCM Others
Grinder: MaCap, BZ02, Vario,Eureka
Vac Pot: a few
Drip: one
Roaster: HT, KKTO and Antique French...
Posted Tue Feb 19, 2013, 4:34pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

BubbaDude Said:

It's been my experience that CG readers like posts that are very specific and detailed over those that are more abstract and general. If you know things you can't say, it's probably best not to hint as that comes across as too tricky.

Posted February 19, 2013 link

So what was tricky about saying that the OPV was not set correctly...

A known problem, reported here once confirmed; along with a few others and all debunked by yourself....  Opps what happen later...

IMPORTANT FACT:

You forget that while you the US, have had the BES900 for a while .  

Australia has had the BES900 in the market place for longer and hence we see trending issues before you. Thus your behind the 8  ball re seeing trends, so take a cement pill and harden up LOL.

AlexKilpatrick PM me if you want more info... re leaks and vibrating gauges.

 
Bling does not make coffee.... Get over it.
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BubbaDude
Senior Member
BubbaDude
Joined: 8 Jan 2011
Posts: 510
Location: Frisco Bay
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Tue Feb 19, 2013, 4:42pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Dr_Coffee_House Said:

So what was tricky about saying that the OPV was not set correctly...

Posted February 19, 2013 link


The issue I mention is more related to statements like this one:

Dr_Coffee_House Said:

While I have seen many interesting things, for many reasons I can only comment on some.  Mind you I have been involved in modifying a few :-)

Posted February 19, 2013 link

Either explain or don't, but don't insinuate.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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mcknightp
Senior Member


Joined: 11 Feb 2009
Posts: 77
Location: Sydney, Aus
Expertise: Pro Barista

Espresso: LM 3 Grp
Grinder: Robur, Swift
Posted Tue Feb 19, 2013, 8:57pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

Dr_Coffee_House Said:

Phil McNight is no longer in the roll he was at Breville and has not been for some time.

As to who his replacement is and how focused they are and if they follow a number of forums that Phil once did, is unknown at this point in time.

It will only by passing on issues and complaints directly to Breville in teh USA that things might change for the better.

As to having to own a BES900 to post / contribute, that is a bit short sighted.

Don't own one, would still like to BUT do work on a few  wink wink

Bugger, need to e-bay a stack of special  BES900 PF's..

Posted February 19, 2013 link

Well, I may have a different role at Breville, & have less time to look in on CG & other forums, I still do where possible.

Now, how may I assist???

Cheers, Phil
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BubbaDude
Senior Member
BubbaDude
Joined: 8 Jan 2011
Posts: 510
Location: Frisco Bay
Expertise: I love coffee

Espresso: Breville Dual Boiler
Grinder: Baratza Vario
Vac Pot: Yama
Drip: Clever Coffee Dripper
Roaster: Hottop 2KB
Posted Tue Feb 19, 2013, 9:02pm
Subject: Re: Breville Dual Boiler BES900XL Owners Thread
 

mcknightp Said:

Well, I may have a different role at Breville, & have less time to look in on CG & other forums, I still do where possible.

Now, how may I assist???

Cheers, Phil

Posted February 19, 2013 link

Phil proves there is a Santa Claus and he works for Breville.

 
"I've Scaced many HX/E61 machines, seeing shot variances of up to 8-10F or more. [The BDB] stays within 1F." - Mark Prince
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