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Discussions > Espresso > Machines > Parts for CC1  
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billc
Senior Member


Joined: 15 Jan 2009
Posts: 129
Location: Seattle, Washington
Expertise: Professional

Espresso: CC1 - GS - GS3 - GB5
Grinder: Baratza - Mazzer-Marzocco
Drip: My own Creation
Posted Wed Jan 30, 2013, 8:40pm
Subject: Re: Parts for CC1
 

Dean,
I have not yet received an email or other request from you.  All parts are readily available but through Crossland Coffee at this time.  All distributors have access to parts they just don't have then in their inventory.  This is done to keep track of any issues that arise with the product and I personally monitor the distribution of parts.  I do this to make sure that I can track exactly what the parts are used for and why they are being used.  Guess I am a bit of a control freak but I have only your interest in mind.  After the first 2 years of the product i will let go of this and stock all distributors with the necessary parts.


Bill Crossland
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EricBNC
Senior Member
EricBNC
Joined: 22 Jun 2010
Posts: 1,866
Location: North Carolina
Expertise: Just starting

Espresso: QM Silvano, LP Stradivarius,...
Grinder: K30, Major, Preciso, Pharos,...
Vac Pot: Sunbeam C30, Bodum Santos...
Drip: Bonavita BV-1800,...
Roaster: Behmor, Melitta, Fresh...
Posted Wed Jan 30, 2013, 8:59pm
Subject: Re: Parts for CC1
 

Gaggia

 
I chew coffee beans with my teeth while gargling with 195 F water to enjoy coffee. What is this "coffee brewing" device you speak of?
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DeanOK
Senior Member
DeanOK
Joined: 24 Sep 2012
Posts: 649
Location: OK
Expertise: I like coffee

Espresso: QM Vetrano 2B
Grinder: Vario W
Posted Wed Jan 30, 2013, 9:06pm
Subject: Re: Parts for CC1
 

billc Said:

Dean,
I have not yet received an email or other request from you.  
Bill Crossland

Posted January 30, 2013 link

Bill:

I have not sent you a request for parts... my request went to SCG for the portafilter gasket. Since portafilter gaskets are basically a wear item, I think that these should be available to order. I had intentions of keeping one on hand just in case I ever needed it.
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Dules
Senior Member


Joined: 26 Jan 2013
Posts: 33
Location: Rochester, MN
Expertise: I love coffee

Espresso: Expobar Office Lever
Grinder: Preciso
Posted Thu Jan 31, 2013, 12:10am
Subject: Re: Parts for CC1
 

Hi bill,

I was the one who sent the request for parts. I sent it to the email listed on the Crossland website. This is a little bit of a relief for me, but also is a bit of a hassle to go through the distributor, but I understand the need to track the issues are seeing. For me I am looking for a long term investment into a machine, and any type of gasket that it rapidly heated/chilled will have to be replaced eventually i.e the brewhead gasket. SCG customer service made it seem that I would have to have the machine service by their service department for this type of maintenance. Your response is understandable, and your product will defiantly get a second look for me.
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Dules
Senior Member


Joined: 26 Jan 2013
Posts: 33
Location: Rochester, MN
Expertise: I love coffee

Espresso: Expobar Office Lever
Grinder: Preciso
Posted Thu Jan 31, 2013, 12:12am
Subject: Re: Parts for CC1
 

I also would look forward for these to be stocked by distributors, and to be simply ordered in the future.
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billc
Senior Member


Joined: 15 Jan 2009
Posts: 129
Location: Seattle, Washington
Expertise: Professional

Espresso: CC1 - GS - GS3 - GB5
Grinder: Baratza - Mazzer-Marzocco
Drip: My own Creation
Posted Thu Jan 31, 2013, 12:36am
Subject: Re: Parts for CC1
 

Sorry Dean, got the wrong name.

I am visiting Seattle Coffee Gear tomorrow and will give them some to put into their inventory.


bill
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DeanOK
Senior Member
DeanOK
Joined: 24 Sep 2012
Posts: 649
Location: OK
Expertise: I like coffee

Espresso: QM Vetrano 2B
Grinder: Vario W
Posted Wed Feb 13, 2013, 7:19am
Subject: Re: Parts for CC1
 

Any update on this gaskets? I don't see them on the vendor web site and have not heard anything from them.
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billc
Senior Member


Joined: 15 Jan 2009
Posts: 129
Location: Seattle, Washington
Expertise: Professional

Espresso: CC1 - GS - GS3 - GB5
Grinder: Baratza - Mazzer-Marzocco
Drip: My own Creation
Posted Wed Feb 13, 2013, 8:26am
Subject: Re: Parts for CC1
 

They may not yet be on their website but if you call parts department they do actually have them.  PM me if you need help.

BillC
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Coffeenoobie
Senior Member
Coffeenoobie
Joined: 11 Dec 2011
Posts: 3,014
Location: PNW
Expertise: I like coffee

Espresso: N S Oscar
Grinder: K30 & Vario W
Posted Wed Feb 13, 2013, 10:34am
Subject: Re: Parts for CC1
 

As far as I am conserned, you can't get a better response than that.....

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

My coffee treasure map...
Click Here (maps.google.com)

Oscar trick out: http://s156.photobucket.com/user/GandBteam/story/14231
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myallawala
Senior Member
myallawala
Joined: 25 Dec 2012
Posts: 86
Location: San Antonio, TX
Expertise: I live coffee

Espresso: Crossland CC1
Grinder: Mazzer Major & Baratza Vario
Vac Pot: Yama Burner
Drip: Hario V60 & Chemex
Roaster: Behmor 1600
Posted Thu Feb 14, 2013, 6:43am
Subject: Re: Parts for CC1
 

I was unsure about the CC1 for the same reason, but a few e-mails to Bill and I was all in. My CC1 has been one of my best decisions ever and definitely one of my favorite coffee toys. It's so reliable and consistent for me. I'm coming up on my one year of owning and I don't foresee any big issues at all with proper maintenance. It's such a joy to own.
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