Coffeenoobie Senior Member Joined: 11 Dec 2011 Posts: 2,312 Location: PNW Expertise: I like coffee
Espresso: N S Oscar Grinder: Vario W
Posted Wed Nov 21, 2012, 1:11pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
If they will not give you what you want you need to adjust your expectations or go elsewhere.
I know I am beating a dead horse here, but I think you are worried about nothing, if we were talking a superauto machine extra warranty would be needed but you are talking about a simple machine that is really really reliable.
Coffeenoobie
Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder. My coffee treasure map... Click Here (maps.google.com)
BrookNYC Senior Member Joined: 20 Nov 2012 Posts: 36 Expertise: Just starting
Posted Wed Nov 21, 2012, 1:15pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
LOL yes you are beating a dead horse, I am stickler for good customer service because I am very loyal. I decided to go elsewhere. I am pondering between ordering the Gaggia directly from Amazon with the warranty or getting the Via Venizia through SCG with a warranty. At least I know which grinder I am getting ;)
BrookNYC Senior Member Joined: 20 Nov 2012 Posts: 36 Expertise: Just starting
Posted Wed Nov 21, 2012, 1:26pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
CN if you look at the Amazon Reviews for the Gaggia some users have reported problems which is why I want a warranty just in case I get a lemon. I really don't think I am being unreasonable but maybe I am.
Coffeenoobie Senior Member Joined: 11 Dec 2011 Posts: 2,312 Location: PNW Expertise: I like coffee
Espresso: N S Oscar Grinder: Vario W
Posted Wed Nov 21, 2012, 2:06pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
I am not trying to talk you into WLL, just into not worrying about paying for an extra year warranty you will more than likely not need. I would think the gaggia owners here would give you a more informed/expert opinion over amazon general public. Having enjoyed the videos and met them in person I am more likely to recommend SCG even though I have not bought from them.
Coffeenoobie
Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder. My coffee treasure map... Click Here (maps.google.com)
BrookNYC Senior Member Joined: 20 Nov 2012 Posts: 36 Expertise: Just starting
Posted Wed Nov 21, 2012, 2:21pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
Thanks more than likely I will order the Saeco from SCG. I doubt I will regret it much. Hopefully by the time my via venezia conks out I will be ready for an upgrade.
JasonBrandtLewis Senior Member Joined: 9 Dec 2005 Posts: 6,098 Location: Berkeley, CA Expertise: I live coffee
Espresso: Elektra T1 - La Valentina -... Grinder: Mahlkönig K30 Vario -... Vac Pot: Yama 5-cup Drip: CCD, Chemex Roaster: No, no, not another...
Posted Wed Nov 21, 2012, 7:19pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
Much ado about nothing -- you're better off with the Gaggia. But go ahead. Do what will make you happy . . . The regular price of the Gaggia Classic -- BOTH on Amazon, and WLL, is $449 (list $499). So, you're already saving $150 off list, $100 off regular retail, and you're upset because they won't give you an EXTRA $50 off?!?!?!
BrookNYC Senior Member Joined: 20 Nov 2012 Posts: 36 Expertise: Just starting
Posted Wed Nov 21, 2012, 9:41pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
I am not asking for an extra $50 off perhaps you read my post wrong. Both WLL and Amazon are selling the Gaggia for $349. WLL list price on their website is $449 and they are listing it on Amazon $399 which is $50 more than their list price on their website. I would have chosen to order through their website but they do not offer an additional warranty which is a deal breaker for me. In addition I suggested a store credit which would have insured that my next purchase which happens to be a grinder would have also been purchased through them also.
Perhaps I am overly cautious but I rather be overly cautious than have a $350 paperweight sitting on my countertop. I understand that everyone on here has never had a problem with Gaggias breaking down but the fact is they do and the company warranty sucks which is why SCG no longer sells them (I found this out after researching Gaggia on this site). Better safe than sorry is the rule I follow.
BrookNYC Senior Member Joined: 20 Nov 2012 Posts: 36 Expertise: Just starting
Posted Thu Nov 22, 2012, 11:51pm Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
I a still banging my head against the was as I spent another $15 at Starbucks today. I have a few more question if my Gaggia were to breakdown where would I send it to get fixed, other than the manufacturer. Should I just wait and save up for the CC1. This is my first purchase and I want it to be a good machine that I can grow on.
Coffeenoobie Senior Member Joined: 11 Dec 2011 Posts: 2,312 Location: PNW Expertise: I like coffee
Espresso: N S Oscar Grinder: Vario W
Posted Fri Nov 23, 2012, 1:51am Subject: Re: Does anyone know of a Gaggia Retailer that offers an additional warranty?
I valued "good machine that I can grow on" over new machine. I valued easy to get parts that I could fix myself over electronics. I wanted heavy duty machine so a low volume commercial was what I picked for my money. I valued a machine that could steam and pull shots at the same time.
However given your 2 choices and being a person that works with computers, I probably would get a CC1 over a Gaggia. Fast steaming after pulling a shot can't be over rated. So for that reason I would have to say CC1. But it is a really close call for me. Gaggia is older proven tech and cc1 is newer less proven tech. That is part of the deal, old and simple or new and techy. If you don't plan to fix it yourself I guess it doesn't matter too much.
Almost any espresso repair place will fix a Gaggia. I am not sure the same can be said about the CC1. The thermoblock is not like a boiler. It probably is not that much harder to work on but it is different from most machines and so not anyone would work on it. I am sure the block and electronics are propitiatory.
Coffeenoobie
Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder. My coffee treasure map... Click Here (maps.google.com)
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