darnmcdo Senior Member Joined: 12 Oct 2012 Posts: 6 Location: Canada Expertise: Just starting
Espresso: Ascaso Steel Prof with PID Grinder: turmix
Posted Fri Oct 12, 2012, 1:01pm Subject: Excessive vibration? ascaso steel pro with PID
Very recently received the ascaso steel pro with PID. I have it all set up and have used it for two days now. I expected some vibration and noise from the machine but I am wondering just how much is to be expected?
I ask because of three observations so far: First, when flipping the switch to get a shot it is necessary to hold on to the cup otherwise the vibration will have it dance around and get out from under the shot. Second, the side mount water tank will move about an inch outside the side slot. Third, it does not happen when pulling a shot but when dispensing hot water the drip tray drawer will start to vibrate open.
Is this type of vibration within the "norm" for this class of machine or should I be thinking of trying to send it back?
Other than this issue so far getting some good espresso.
CoffeeMills Senior Member Joined: 21 Feb 2012 Posts: 32 Location: USA, Canada Expertise: Professional
Espresso: la Pavoni Professional Grinder: Mazzer Mini Drip: Gravity Cone Roaster: 49TH //
Posted Sun Oct 14, 2012, 11:01am Subject: Re: Excessive vibration? ascaso steel pro with PID
Hello.
Ascaso uses a vibration water pump. Over time, under normal use, this vibration pump should be replaced. This cures most espresso machine noise problems. If harsh vibration continues after replacing pump, a voltage problem may exist. (not likely) A gentle descale solution can be run through the machine to open clogs.
Posted Tue Oct 16, 2012, 8:43am Subject: Re: Excessive vibration? ascaso steel pro with PID
darnmcdo Said:
Very recently received the ascaso steel pro with PID. I have it all set up and have used it for two days now. I expected some vibration and noise from the machine but I am wondering just how much is to be expected?
I ask because of three observations so far: First, when flipping the switch to get a shot it is necessary to hold on to the cup otherwise the vibration will have it dance around and get out from under the shot. Second, the side mount water tank will move about an inch outside the side slot. Third, it does not happen when pulling a shot but when dispensing hot water the drip tray drawer will start to vibrate open.
Is this type of vibration within the "norm" for this class of machine or should I be thinking of trying to send it back?
Other than this issue so far getting some good espresso.
It is best to check with the dealer you purchased from. If they are not an importer, they may ask you to call the importer. They can usually tell over the phone whether it is normal. They may walk you through removing the cover to see if the pump moved while in transport and ask you to reset its position. To reiterate, call first and only under their direction should you remove the cover. If you remove it on your own, you may void the warranty, etc.
Sincerely, Jim Piccinich Business Partner 1st-line Equipment, LLC www.1st-line.com
MtlDan Senior Member Joined: 22 Oct 2012 Posts: 3 Location: Montreal Expertise: I love coffee
Espresso: Ascaso Steel Uno Pro PID Grinder: Lelit PL53
Posted Mon Oct 22, 2012, 7:19pm Subject: Re: Excessive vibration? ascaso steel pro with PID
I have the same new machine, purchased the same week (from idrinkcoffee), and have the same excessive pump vibration problem! Not only will the cup or shot glasses get out from under the spout, they would probably fall off the tray if I didn't hold them. Vibration settles down greatly once pour is about to start, I imagine the reservoir is full then. Machine is properly warmed up and primed... Tamp pressure is about 30 lbs and (after half a bag of coffee to tune the grind) the shots are fine.
The vibration definitely reduces pleasure of home brewing... I'll post any progress I make after contacting vendor. If you've solved your problem I'm very interested in finding out how.
darnmcdo Senior Member Joined: 12 Oct 2012 Posts: 6 Location: Canada Expertise: Just starting
Espresso: Ascaso Steel Prof with PID Grinder: turmix
Posted Sun Oct 28, 2012, 10:07am Subject: Re: Excessive vibration? ascaso steel pro with PID
Thanks for the comments on this issue.
No Dan, I have not made any real progress other than becoming more accepting and holding the cup. Mine too is from idrinkcoffee. I had contacted (email) them about another small issue and asked about the vibration. I did not get any substantive response as to whether this was the nature of the beast or not. I was invited to send the machine back and they would check it out. I have so far hesitated to do that feeling that they would likely say it was normal.
On another issue twice now the PID display has gone wonky and displayed A.1 (broken lead?). Each time either turning the machine on and off or simply touching a PID button seems to have reset it. Hopefully this is not an sign of future problems.
MtlDan Senior Member Joined: 22 Oct 2012 Posts: 3 Location: Montreal Expertise: I love coffee
Espresso: Ascaso Steel Uno Pro PID Grinder: Lelit PL53
Posted Tue Oct 30, 2012, 7:21pm Subject: Re: Excessive vibration? ascaso steel pro with PID
darnmcdo,
The following worked for me, you may want to try it out. My machine is almost normal now. I opened the lid (removing the two screws on top of rear plate allow you to tilt cover off) and checked for loose fasteners. In my case I tightened the top screw on side panel that holds the reservoir bassin (it was completely loose) and I tightened the two large hex bolts that hold the group head (by about a quarter turn each). One of the switches had also started to loosen from the excessive vibration. Make sure you unplug machine before servicing. You can take the opportunity to check the PID connections while lid is open.
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