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Going for the PID kit for Sylvia from Jim Gallt...Please confirm this is wise!
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IDrinkItBlack
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IDrinkItBlack
Joined: 27 Apr 2010
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Location: San Diego
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Posted Tue Apr 27, 2010, 1:42pm
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

I'm going to install the Auber ins. deluxe controller in my dad's new machine this evening, pretty excited!
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Madurodave
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Joined: 3 Feb 2012
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Location: NH
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Espresso: Rancilio Silvia
Grinder: Baratza Virtuoso Preciso
Vac Pot: Yama 5 cup
Drip: Mr Coffee, perculator
Roaster: HotTop B, West Bend Air...
Posted Mon Apr 2, 2012, 9:30am
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

IDrinkItBlack Said:

I'm going to install the Auber ins. deluxe controller in my dad's new machine this evening, pretty excited!

Posted April 27, 2010 link

I will probably do the same when I get ready to install a PID. I am not sure if Jim is still in business. Wrote him 3 times and still have yet to receive any response (and I have checked Junk Mail holds just in case).

Auber however wrote back to me right away - shows a great business attitude!

 
Dave
Harley rider, Espresso drinker, Primo XL grill
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calblacksmith
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calblacksmith
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Vac Pot: 40s era Silex
Drip: Msl. Com. brewers
Roaster: gave it a try, decided no
Posted Mon Apr 2, 2012, 10:22am
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

Jim is still in business as far as I know, he sells a quality product and I would have no hesitation going with him. He may have been away for the weekend, I know I do not always get to my email right away.

 
In real life, my name is
Wayne P.
Anything I post is personal opinion and is only worth as much as anyone else's personal opinion. YMMV!

Feed the newbs, starve the trolls and above all enjoy what you drink!
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SJM
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Espresso: SAMA (2), Maximatic, Cremina...
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Posted Mon Apr 2, 2012, 10:28am
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

Jim's the best !!!  
His PID kits are the best of the best.

I'm going with "vacation" since his last post here was on March 25....seems like it might have been the kids' spring break or something like that.
I'll bet you hear from him today.
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Madurodave
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Joined: 3 Feb 2012
Posts: 141
Location: NH
Expertise: I live coffee

Espresso: Rancilio Silvia
Grinder: Baratza Virtuoso Preciso
Vac Pot: Yama 5 cup
Drip: Mr Coffee, perculator
Roaster: HotTop B, West Bend Air...
Posted Mon Apr 2, 2012, 11:28am
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

SJM Said:

Jim's the best !!!  
His PID kits are the best of the best.

I'm going with "vacation" since his last post here was on March 25....seems like it might have been the kids' spring break or something like that.
I'll bet you hear from him today.

Posted April 2, 2012 link

I guess we will see. Going on 3 weeks now. Nice vacation if that is what it is.

 
Dave
Harley rider, Espresso drinker, Primo XL grill
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Madurodave
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Joined: 3 Feb 2012
Posts: 141
Location: NH
Expertise: I live coffee

Espresso: Rancilio Silvia
Grinder: Baratza Virtuoso Preciso
Vac Pot: Yama 5 cup
Drip: Mr Coffee, perculator
Roaster: HotTop B, West Bend Air...
Posted Mon Apr 2, 2012, 5:43pm
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

Nope - still no response from Jim!

 
Dave
Harley rider, Espresso drinker, Primo XL grill
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Madurodave
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Joined: 3 Feb 2012
Posts: 141
Location: NH
Expertise: I live coffee

Espresso: Rancilio Silvia
Grinder: Baratza Virtuoso Preciso
Vac Pot: Yama 5 cup
Drip: Mr Coffee, perculator
Roaster: HotTop B, West Bend Air...
Posted Tue Apr 3, 2012, 6:16pm
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

I wrote to Jim again on the 2nd using the e-mail he shows in his profile (the other 3 tines were on his site using the Contact Us link). Still no response! I see he was even on this site yesterday and today, but still no response to my questions!

I was hoping his support for his product would be much better than this based on everyone's posts, but 3 weeks and 4 attempts from my side is a long time for no feedback what so ever!

We will see what happens.

 
Dave
Harley rider, Espresso drinker, Primo XL grill
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Coffeenoobie
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Coffeenoobie
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Posted Wed Apr 4, 2012, 1:07pm
Subject: Going for the PID kit for Sylvia from Jim Gallt...Please confirm this is wise!
 

Any one try the cheap pids on Ebay from hong kong.?

 
Coffeenoobie

Buying advice: GRINDER GRINDER GRINDER. Don't cheap out on the grinder.

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TagTeamJesus
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Joined: 12 Sep 2007
Posts: 355
Location: Berkeley, CA
Expertise: I love coffee

Espresso: LM GS/3 AV; PID Silvia
Grinder: Kony E; Macap MC4
Drip: v60
Posted Wed Apr 4, 2012, 1:35pm
Subject: Going for the PID kit for Sylvia from Jim Gallt...Please confirm this is wise!
 

Jim has provided 4 years of the best customer service I've had from any product.  He's been very responsive with me throughout the past and I have e-mailed him quite a bit with all kinds of questions.  So if he hasn't responded, it's just a hiccup at the moment rather than the norm.
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Madurodave
Senior Member


Joined: 3 Feb 2012
Posts: 141
Location: NH
Expertise: I live coffee

Espresso: Rancilio Silvia
Grinder: Baratza Virtuoso Preciso
Vac Pot: Yama 5 cup
Drip: Mr Coffee, perculator
Roaster: HotTop B, West Bend Air...
Posted Wed Apr 4, 2012, 6:29pm
Subject: Re: Going for the PID kit for Sylvia from Jim Gallt...
 

TagTeamJesus Said:

Jim has provided 4 years of the best customer service I've had from any product.  He's been very responsive with me throughout the past and I have e-mailed him quite a bit with all kinds of questions.  So if he hasn't responded, it's just a hiccup at the moment rather than the norm.

Posted April 4, 2012 link

Well, I am not sure what is going on then. Still no e-mails even though it shows he logged in here again today.

 
Dave
Harley rider, Espresso drinker, Primo XL grill
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