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Encore grind speed slowing down
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StonehouseTraveller
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StonehouseTraveller
Joined: 28 May 2013
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Location: Martintown, Ontario
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Posted Tue May 28, 2013, 4:46am
Subject: Encore grind speed slowing down
 

Hi,

I've had my Baratza Encore for about six months and it has been great - up until about a month ago. Since that time I have had to increase the grind (used to be 10) to about 22 and the time of production of grounds has tripled or more. Typically now it must grind for about 10 minutes to produce enough grounds for two double-shots (previously it would take about 2-3 minutes). I've taken to cleaning it out weekly, but it doesn't seem to help much.

All this started after I bought a bag of Italian beans that were very small and dense. They were noisy to grind and clogged in the chute a lot.

Any suggestions would be appreciated. I was wondering if the dense beans could have dulled the burrs? How do I tell visually if the burrs are dull?
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Burner0000
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Posted Tue May 28, 2013, 5:26am
Subject: Re: Encore grind speed slowing down
 

Sounds like you got some grounds stuck in the burrs.  Invest in a grinder and nylon grouphead brush.  This will make for easy cleaning.  Any roast past full city will do this..
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StonehouseTraveller
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Posted Tue May 28, 2013, 6:35am
Subject: Re: Encore grind speed slowing down
 

Burner, thanks for the quick reply. I have been cleaning with a fairly stiff brush, and the results always look clean on both the removable and fixed parts. Attached is a picture of what it looks like. To me, the burrs are damaged. When I had the problem beans, I did notice that there were a lot of twigs in them. Is it possible that they could damage the burrs?


Would appreciate your comments.
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StonehouseTraveller
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StonehouseTraveller
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Posted Tue May 28, 2013, 6:36am
Subject: Re: Encore grind speed slowing down
 

Tried the attach picture, but it didn't seem to have worked, so here's a link: https://dl.dropboxusercontent.com/u/80469946/P2282915.JPG
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Burner0000
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Posted Tue May 28, 2013, 7:25am
Subject: Re: Encore grind speed slowing down
 

StonehouseTraveller Said:

Tried the attach picture, but it didn't seem to have worked, so here's a link: https://dl.dropboxusercontent. com/u/80469946/P2282915.JPG

Posted May 28, 2013 link

Hmm.. They look ok. If you keep them clean maybe you might have a clogged chute?  I doubt you have dull burrs after only 6 months.   I would contact Baratza
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CoffeeRon
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Posted Tue May 28, 2013, 3:22pm
Subject: Re: Encore grind speed slowing down
 

Sorry to disagree with Burner but those burrs look toasted to me. Maybe there was a stone or two along with the twigs in that coffee. I'm not surprised it's taking so long to grind now.
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MJJ
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Posted Tue May 28, 2013, 6:28pm
Subject: Re: Encore grind speed slowing down
 

Ooh boy, to my eyes those burrs look heavily damaged. Looks like a stone or something nasty got in there. The Encore has their GB 2.0 gear which is supposed to just stop if something gets jammed in there. I would send this picture to Baratza, you will probably need to replace the burrs.
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StonehouseTraveller
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Posted Wed May 29, 2013, 4:35am
Subject: Re: Encore grind speed slowing down
 

Thanks to everyone for their input. On Burner's advice I did send the picture to Baratza and they responded quickly with a troubleshooting guide. They also think the burrs look ok. However it seems two tabs from the paddle wheel have broken off, which does not clear the grounds effectively. So not clogging, but not clearing.

I'll let you know the result.

I may end up replacing the burrs as well because like others I feel they are damaged.
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dyqik
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Posted Wed May 29, 2013, 7:27am
Subject: Re: Encore grind speed slowing down
 

Those burrs look very like the new burrs I bought for my Preciso, so I don't think they're damaged.  The little cutouts on the teeth give that impression, but that's part of the design.
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CraigA
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Posted Wed May 29, 2013, 7:49am
Subject: Re: Encore grind speed slowing down
 

dyqik Said:

The little cutouts on the teeth give that impression, but that's part of the design.

Posted May 29, 2013 link

Yes, that's right for the top cutouts/scalloped areas.
However below those the sharp cutting edges that are rounded off are certainly not.

Pictured circled in red below.

CraigA: phps5gVRMAM_1.JPG
(Click for larger image)

 
http://twitter.com/CoffeegeekCraig
http://www.facebook.com/craig.andrews.169
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