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I don't. I only know there were quite a few complaints about the Preciso, including with my reseller who said he'd heard from his colleagues about similar complaints from other customers regarding this make and model.
If there aren't a lot of threads about the Vario, that might be a safer model. But even when the Preciso wasn't out-of-spec, it's "best" grind didn't compare with the Mazzer Mini. So if the Vario uses a similar grind mechanism and burr, I'd counsel stepping up to a Mazzer or similar higher-end machine.
ehhhh the Vario has a ceramic flat burr, and quite noticeably outperforms the Mazzer Mini in grind quality, taste, and retention (which is almost 0), goes toe to toe with the grinders in the class above.
Far as the Preciso, there are many with no issues and some whom somehow have gone through mutilple units, not sure why. I replaced my adjustment ring and that was it, been running perfect since. Wonder if they had a batch of bad adjustment rings that was fixed.
I have been looking for a new grinder. Read all the post on these grinders, and actually seemed to good to be true for the price. I guess you get what you pay for. My Rocky Doserless is 9 years old. Still runs great and never had a problem. In fact I have never replaced the burr set. Just ordered a new set yesterday after reading most people replace after 2 years. Mine still grinds great espresso. Maybe I wasted $30. Will be interesting to see difference in new burr set. Guess I will pass on these Baratza grinders. Great CS is not enough for me. Just like the Breville DB, on paper great machine, CS outstanding from what I hear, but product reliability not so great. Getting a quick replacement unit is not my idea of a good deal, just to save a few bucks on the purchase price. JMHO
Mike: would like to hear your thoughts on the new burrs. I have read many posts that say LOTS of Non-OEM, after market crappy burrs are out there. I know CCS only sells direct OEM burrs. i have never seen OEM factory Rocky burrs for less than $36.
One post told of a guy with a ten year old SJ. Replaced the burrs and the grind was FAR worse. There is another thread on Grinders where some one replaced the burrs on his Rocky and it will not now grind fine.
A bararista client of mine told me how he knows when to change burrs. When cleaning the burrs/grinder, he runs his fingernail across them. if the burrs are rounded, they do not cut into the finger nail. If sharp, they do.
Way off topic, sorry.
But to your real point: great CS does not make for a questionable product. I have seen so many posts of people with 3, 4 or 5 Baratza's with 6 months. I have never seen anyone post about sending back a Mazzer, Macap, Amfin, NS. That even goes for a Rocky DL. I admit, the Rocky is NOT the dogs' bollocks of grinders, but it runs and runs, consistently.
Months ago, before i knew about CG, i bought a Preciso new off Amazon. It came with no switch knob!! I was amazed. I seached the internet to see if my experience was unusual. In my search, I found CG. So, thank you Baratza for driving me to find CG.
Funny thing Peter, your post reminded me that my first Preciso unit had the timer knob...but it wouldn't fit. Baratza sent me another one separately which did fit better (though it was still too tight and I felt that the amount of force I had to use to put it on, along with the internal flexing it caused, was not a good thing).
I completely agree with your assessment, Baratza's customer service was top notch...but I shouldn't have had to use it as often as I did. And while yes there are plenty of people happy with their Precisos, I can tell you not just from posts in here and home-barista, but in talking with my reseller, that there are quite a few who were experiencing problems with the Preciso.
I can also tell you (Peter) that the 33M official Mazzer burr that CCS sold me is razor sharp, and performs like a champ. Cut my grind time in half and very uniform grind with barely any "dust" (which even when it was working my Preciso constantly gave me in abundance).
Carlo, I guess the good thing about Baratza is that they use some of the massive margins from Chinese manufacturing for CS. as opposed to, say Walmart.
I own part of a hi fi company. Tried manufacturing in China for years. lured by the easy money, to paraphrase Don H. now, we only buy small sub circuits from China, retest every circuit in the US, assembly in the US. total cost of manufacturing in the US was 33% greater but net profit from US assembly was up 10%. When product was made in US, we needed one less full time CS agent, no more warehouse of b stock units and customer approval ratings much higher. I know exactly what Baratza is going through.
I am really glad the oem burrs you got from Chris are great. Confirms my belief that oem is the only way to go for the most important part in the grinder. thanks for sharing that.
after my fiasco with baratza, and finding CG, I felt confident to buy a used Super Jolly. I knew there were good people on this forum to help if i needed it. and I knew I was getting a machine of unquestioned integrity. I am thrilled with the new to me SJ. had a blast cleaning it. even opened it up and drooled over the Swiss wiring. The burrs were sharp, but now Carlo, you have me thinking about news ones from Chris.
Before you spend money on new SJ burrs from Chris, keep in mind I put the SJ burrs on my Mini-E, so I replaced Mini-E burrs and that's why the grind time was reduced in half.
If you're replacing semi-worn SJ burrs with new SJ burrs, I don't think you'll have the same dramatic difference since you're going from like to like. The Mini-E burrs were toothed differently, and were designed for a smaller, less powerful motor. But in my several-day experience the Mini-E is having no issues driving the SJ burrs at all. And like you, when I opened up my Mini-E I was amazed at the size of the motor and power supply. Very robust for a home machine.
Thanks Carlo - I did not fully follow - my error. Still, don't you love it when a mod actually works great?
I have seen several posts from people with Minis going to SJ burrs, all have enjoyed the change and i have seen no reports of problems. While i am sure it puts a little bit more load on the motor, Mazzer'sare so overbuilt and built for commercial duty cycles. The SJ is 1/3 hp and factory rated for 50% duty cycle - hard to imagine anyone grinding for 30 minutes non stop. Most consumer grade devices are built for a 10% duty cycle. I have seen as low as 5%.
My guess is that the factory burrs for the Mini-E are also designed for its motor when used/tested/rated as a commercial EU device that needs a massive duty cycle, like 50%. I surmise that most here on CG want fresh ground, so we grind for each shot or two: 20 second grinding, 5-10 or +++ minutes off. Clearly the Mini-E has the necessary hp for the bigger burrs and as long as the duty cycle is kept short, all should be fine. In other words, I might be concerned using a Mini-E with large burrs for a busy, 2 group espresso machine on a busy cart pulling 150 shots/hour. EU electrical guidelines are onerous for a manufacturer and far exceed what have in the US, CA, voluntary groups like UL - CSA.
sorry to rag on - i have deal with this crap a lot in work. As a consumer of EU products though, its great.
No worries Peter, I follow ya. Luckily my normal workload is 2-3 double shots a day, spaced hours apart. At worst, I'll be entertaining friends for dinner and will need to pull 4 double shots within 15 minutes (I have a Silvia which doesn't allow me to make drinks quickly). So I think I'm well within the limits of the Mini-E being able to handle the SJ burrs. :)
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