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Baratza Encore Owner's Thread
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Discussions > Espresso > Grinders -... > Baratza Encore...  
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frank828
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Joined: 23 Feb 2011
Posts: 581
Location: Los Angeles
Expertise: Professional

Posted Thu Jun 28, 2012, 9:52am
Subject: Baratza Encore Owner's Thread
 

Hey, sorry to make a new thread but i figure this might be helpful for current and prospective Encore owners.

I just got my Encore and have what i think might be a grind consistency issue.

So the first one i ordered(from amazon) had what i thought was extremely inconsistent grinds at the settings i tested.  i tested from around a 10 to a 20 and they all had chunks and varying size grinds with smaller chunks at the finer settings.  

I contacted Baratza and they sent me a new grinder.

I just got the replacement grinder yesterday and tested it again and am again having similar grind consistency issues.  

here are some pictures i took:
setting 20  docs.google.com/open?id=0B8gUAtY7bvxmMDZyNElETHNXRVk
setting 17  docs.google.com/open?id=0B8gUAtY7bvxmLUp0MVhWZENDcXc
setting 15  docs.google.com/open?id=0B8gUAtY7bvxmYnprYzJFZy0xc28
setting 11  docs.google.com/open?id=0B8gUAtY7bvxmTEhybmR1SU9nRDQ

i was told that i should just use a finer grind setting.  

I just tried out a 9 setting for my aeropress and the grind seemed to be too coarse as the plunger went down a bit too easy.    I'll give the 7 setting a try later.
On my older virtuoso, i would usually use somewhere around 16-20 for my aeropress.  

Is this pretty typical for the Encore?  

I havent tried it yet for espresso but if i'm already this low on the settings and it's still too coarse for my aeropress, i cant imagine this would be very good for espresso.

*looks like the links wont process correctly.  just copy and paste the link
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frank828
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Joined: 23 Feb 2011
Posts: 581
Location: Los Angeles
Expertise: Professional

Posted Thu Jun 28, 2012, 10:21am
Subject: Re: Baratza Encore Owner's Thread
 

i also wanted to make sure to mention that baratza support is being helpful as ever.

i feel a bit bad that i started this thread while i am currently in communication with Baratza support.  I dont mean to make Baratza look bad, i just really wanted to get some feedback from other Encore owners.

Mods, i completely understand if you want to delete this thread.  i kinda regret i started it now because Baratza has always been good to me.
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Sam21
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Joined: 20 Sep 2011
Posts: 409
Location: Northwest, CT
Expertise: I love coffee

Grinder: Baratza Virtuoso, LIDO,...
Vac Pot: Siphon, Aeropress, CCD
Drip: Kalita Wave, Beehouse,...
Roaster: Hottop KN-8828B-2K
Posted Thu Jun 28, 2012, 3:29pm
Subject: Re: Baratza Encore Owner's Thread
 

Honestly, they dont look overly inconsistent. They just look very coarse. I wonder what the calibration is on your grinder. Might it just be perceived inconsistency through coarseness? Just my guess based on the size of the grind in the image.
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frank828
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Location: Los Angeles
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Posted Thu Jun 28, 2012, 3:39pm
Subject: Re: Baratza Encore Owner's Thread
 

yeah i think that this is probably a calibration issue.  i was able to get an acceptable grind for my aeropress...using a 6-7 setting.  

baratza is sending me replacement that they will test before sending out.  hopefully the third is the charm.
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Sam21
Senior Member


Joined: 20 Sep 2011
Posts: 409
Location: Northwest, CT
Expertise: I love coffee

Grinder: Baratza Virtuoso, LIDO,...
Vac Pot: Siphon, Aeropress, CCD
Drip: Kalita Wave, Beehouse,...
Roaster: Hottop KN-8828B-2K
Posted Thu Jun 28, 2012, 3:48pm
Subject: Re: Baratza Encore Owner's Thread
 

frank828 Said:

yeah i think that this is probably a calibration issue.  i was able to get an acceptable grind for my aeropress...using a 6-7 setting.  

baratza is sending me replacement that they will test before sending out.  hopefully the third is the charm.

Posted June 28, 2012 link

I just looked at #20 on my computer (was on my phone before) and that is a ridiculous coarse grind. I would be willing to bet that your calibration screw is in the far end of the coarse window. Before sending it back you should open it up and take a look! They had similar calibration inconsistency with their Preciso on release, or at least I think they did. Either way, even 15 looks like a press grind. It's actually quite a nice press grind consistency-wise! I'd be really interested to hear where that calibration screw is!

Seeing as this was the case with Encore #1 and #2, I bet they are just calibrated very coarsely, which is something you are able to adjust (although it should be calibrated from the factory).
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Sebastien
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Joined: 1 Feb 2009
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Location: France
Expertise: I love coffee

Espresso: La Marzocco GS3
Grinder: Mini Mazzer
Posted Thu Jul 5, 2012, 2:09pm
Subject: Re: Baratza Encore Owner's Thread
 

Hi,
I just received my Baratza Encore. And like you, I found the setting very coarse. I have a question : in wich setting the burrs touch ? Without beans, I heard the metallic sound in setting 8-9.
Seb
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frank828
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Joined: 23 Feb 2011
Posts: 581
Location: Los Angeles
Expertise: Professional

Posted Thu Jul 5, 2012, 2:19pm
Subject: Re: Baratza Encore Owner's Thread
 

it says in the manual to not run the grinder empty or you may risk damaging the burrs.  

that said, i did notice the sound change a bit when adjusting around 10 or lower.  of course i only let it run for a moment without beans at those settings just to test.


i ended up getting a replacement encore from baratza that they tested and i think properly calibrated before sending to me(i see screwdriver marks on the side by the base where they must have taken the grinder apart).  my grinds on setting 16 on the replacement look and feel(on aeropress) like what i was getting around an 8 setting before.

i have a feeling that a batch or two of these may have left the factory improperly calibrated.

you should definitely contact baratza tech support for help.
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Sam21
Senior Member


Joined: 20 Sep 2011
Posts: 409
Location: Northwest, CT
Expertise: I love coffee

Grinder: Baratza Virtuoso, LIDO,...
Vac Pot: Siphon, Aeropress, CCD
Drip: Kalita Wave, Beehouse,...
Roaster: Hottop KN-8828B-2K
Posted Thu Jul 5, 2012, 2:25pm
Subject: Re: Baratza Encore Owner's Thread
 

frank828 Said:

it says in the manual to not run the grinder empty or you may risk damaging the burrs.  

that said, i did notice the sound change a bit when adjusting around 10 or lower.  of course i only let it run for a moment without beans at those settings just to test.


i ended up getting a replacement encore from baratza that they tested and i think properly calibrated before sending to me(i see screwdriver marks on the side by the base where they must have taken the grinder apart).  my grinds on setting 16 on the replacement look and feel(on aeropress) like what i was getting around an 8 setting before.

i have a feeling that a batch or two of these may have left the factory improperly calibrated.

you should definitely contact baratza tech support for help.

Posted July 5, 2012 link

Happy to hear your grinder is now calibrated!

Sebastian, go to Baratza's website and look under troubleshooting. They have instructions with step by step pictures on how to calibrate the grinder.

It does sound as if some of the first Encores are calibrated very coarse. Either way, easy to adjust.

Happy grinding!
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frank828
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Joined: 23 Feb 2011
Posts: 581
Location: Los Angeles
Expertise: Professional

Posted Thu Jul 5, 2012, 2:31pm
Subject: Re: Baratza Encore Owner's Thread
 

Sam21 Said:

I just looked at #20 on my computer (was on my phone before) and that is a ridiculous coarse grind. I would be willing to bet that your calibration screw is in the far end of the coarse window. Before sending it back you should open it up and take a look! They had similar calibration inconsistency with their Preciso on release, or at least I think they did. Either way, even 15 looks like a press grind. It's actually quite a nice press grind consistency-wise! I'd be really interested to hear where that calibration screw is!

Seeing as this was the case with Encore #1 and #2, I bet they are just calibrated very coarsely, which is something you are able to adjust (although it should be calibrated from the factory).

Posted June 28, 2012 link

sorry sam, i never got a chance to open up the other grinders and i didnt wanna have any issues with baratza that i opened up the grinders.  i'd probably bet that the grinder was improperly set at the factory, though.
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Sebastien
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Joined: 1 Feb 2009
Posts: 17
Location: France
Expertise: I love coffee

Espresso: La Marzocco GS3
Grinder: Mini Mazzer
Posted Thu Jul 5, 2012, 2:32pm
Subject: Re: Baratza Encore Owner's Thread
 

Thanks for your answers. I will go to the website Baratza ;-)
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