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Help with Getting Baratza Vario in Hong Kong
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rolandlim
Senior Member


Joined: 9 Jun 2011
Posts: 1
Location: Hong Kong
Expertise: I love coffee

Posted Thu Jun 9, 2011, 8:11pm
Subject: Help with Getting Baratza Vario in Hong Kong
 

I want to a Baratza Vario grinder in Hong Kong. I have looked at Baratza's webpage and they have a link to a dealer/distributor (Bolaven Farms) for Baratza grinders in Hong Kong. There is no mention of any Baratza product at Bolaven Farms webpage. So I emailed Bolaven Farms and they replied and told me that they only carry the Virtuoso and Virtuoso Preciso. They have no plan to sell the Vario in Hong Kong.

I have emailed Baratza support to ask them to assist me to find a dealer in Hong Kong for the Vario, but so far, the only reply I have gotten so far from Baratza support is that Mahlkonig sells their product in Europe and that he was not sure if it is available in Hong Kong, but he will ask his bosses, and that was 3 days ago and I have not heard from Baratza support since then.

I have also suggested to Baratza that if there is indeed no dealer for the Vario in Hong Kong, perhaps they can help me find an online dealer that will sell and ship a 220V version of Vario to Hong Kong, but sadly, still no news.

I would be most grateful if there are any forum members who may help me to either find a dealer in Hong Kong for the Vario or failing that, find an online dealer that will sell and ship a 220V version of Vario to Hong Kong.

Perhaps if either Kyle Anderson or Kyra Kennedy actually read this forum, maybe they can help me out in getting one of their products in Hong Kong.

Thank you for your help in advance.

Roland Lim
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boblam
Senior Member


Joined: 13 Mar 2011
Posts: 59
Posted Fri Jun 10, 2011, 7:11am
Subject: Re: Help with Getting Baratza Vario in Hong Kong
 

As Baratza said, this is Mahlkonig area so this Vario design should be marketed under Mahlkonig, not Baratza.  My understanding is that the rest of Baratza line was designed and assembled in Taiwan, thus allowing Baratza to sell its product separately.

For Mahlkonig, I would try Mahlkonig Asia first

MAHLKÖNIG Asia Co., Ltd.
Mrs. Helen Yuen
Rm 09-10, Block B, 23/F 360 Heng Tong Rd.
200070, Shanghai
Phone: +86-21-6380 2465
Fax: +86-21-6380 2477
www.mahlkoenig-asia.com
E-Mail: helen@mahlkoenig-asia.com

I did contact Mrs. Yuen back in 2009 (I think) when Baratza Vario about to come to the market and she quoted me the price (sorry, forgot but should be in line with Baratza full price in the US) but at the time, it's not available in this area.  As far as I know, they put some changes in there before its final release.

I will also try the following shop even though they don't have the picture or officially carry such product
  1.  hkcoffee.com: I heard about Vario in Hong Kong the first time from this guy but you need to be able to communicate in Cantonese
  2.  coffeeclub.hk:  If hkcoffee.com does not have it, you can try this one.  They might carry it.  
    That's all I know and good luck in getting one.
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