fahrenheitroaster Senior Member Joined: 12 Feb 2014 Posts: 1 Location: Mancos, CO Expertise: Professional
Espresso: LM Linea Grinder: Mazzer Major Drip: Fetco CBS-32Aap Roaster: Diedrich IR-3
Posted Wed Feb 12, 2014, 3:09pm Subject: I think Fetco is Crazy! What do you think?
The situation is as such. I live and operate in a very small southwest Colorado town. Over the weekend the towns water system failed and we went three days without running water anywhere within town limits. Including my coffee shop; thus I shut down all equipment and water lines and closed up shop. Although I am confident that I was able to get the lines and equipment shut down before any contaminated water actually entered the town water system; my health department official says that I have to sanitize all hard plumbed equipment before I reopen for business. When I called Fetco to inquire about the best method to sanitize the boiler and brewing system they recommended a "standard boiler cleaner, available at any Home Deopt". I found that a strange recommendation, so I looked up the product they were talking about. The product looks scary to say the least. Not something I'm looking forward to putting in my brewer. The product is: "Hercules 1 qt. Boiler and Heating System Cleaner". If you go to the Home Depot web site and search for "Boiler Cleaner", this is the product that shows up. Granted the product is USDA and NSF certified, it just seems wrong to me. My health department official had no opinion one way or another if you can believe that. What on earth do I do. I almost think Fetco is trying to kill my classic!
Posted Wed Feb 12, 2014, 6:44pm Subject: Re: I think Fetco is Crazy! What do you think?
Seriously, your town government is not taking any responsiblity for cleaning up their mess? Why does this not surprise me.
Do you know how the water was contaminated?
The stuff Fetco advised to use appears to be used for home heating systems (steam boilers, hydronic heating systems, etc.). If so the people at Fetco are wack jobs to say the least to even recommend it. Apparently they had no clue as to what your needs were. And for your health department to not even weigh in with a comment after you alerting them to the issue indicates the mental incapacity of them even more so.
"Coffee leads men to trifle away their time, scald their chops, and spend their money, all for a little base, black, thick, nasty, bitter, stinking nauseous puddle water." ~The Women's Petition Against Coffee, 1674
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