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Gene Cafe from Blue Bell Mountain?
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Discussions > Coffee > Home Roast > Gene Cafe from...  
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swimjay
Senior Member


Joined: 11 Feb 2012
Posts: 37
Location: Berkeley, CA 94708
Expertise: I love coffee

Espresso: Breville BES900XL
Grinder: Baratza Preciso, Orphan...
Posted Wed Jul 11, 2012, 7:55pm
Subject: Re: Gene Cafe from Blue Bell Mountain?
 

Happy to report that the new Gene arrived yesterday, in excellent shape.  So, it took a bit longer than expected, but throughout the process Rogelio was excellent about staying in touch, emailing me with the status of the roaster.  Sometimes the delivery projections were optimistic, but the main thing is that it got here safely, at a good price.  So far, it's been great to use.
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atalanta
Senior Member
atalanta
Joined: 4 Mar 2004
Posts: 51
Location: Historic Philadelphia
Expertise: I live coffee

Espresso: Gaggia
Grinder: Braun burr grinder
Drip: Capresso Grind & Brew,...
Roaster: Fresh Roast
Posted Fri Jul 27, 2012, 9:03am
Subject: Re: Gene Cafe from Blue Bell Mountain?
 

Wow, four months? Thank you, this will help me to guesstimate.

I will be selling mine soon as it arrives. I just bought a HotTop which should be here around Aug 1. I'm thinking the coffee and GeneCafe will arrive together closer to September.
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coffeegeeker
Senior Member


Joined: 30 Nov 2012
Posts: 1
Location: Australia
Expertise: Pro Barista

Posted Fri Nov 30, 2012, 4:38am
Subject: Re: Gene Cafe from Blue Bell Mountain?
 

I bought new gene from blue bell mountain and it has been 2 and half months the item has not been shipped. they kept promise within the week but never have any update from them. they did not refund all amount my money and disappear like a ghost. I was impressive with the friendliness. My money won't return they took my money away. I lost 250 USD and the money wont get return. ebay and paypal cannot do anything after 45 days. remember to take action after 45 days has no any news for delivery.
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drdantru
Senior Member


Joined: 11 Jun 2010
Posts: 3
Location: San Diego
Expertise: I live coffee

Espresso: La Pavoni and Breville Roma
Grinder: Capressa
Roaster: Behmor and i-Roast 1 and II
Posted Thu Mar 7, 2013, 7:17pm
Subject: Re: Gene Cafe from Blue Bell Mountain?
 

I purchased a Gene Cafe with "free shipping" roaster  8+ months ago without ever receiving anything. It was through E-bay. The conditions on the free shipping was that it would take around 2 months to receive. I didn't realize this was a way for this seller get around E-bay's buyer protection and I could not file any claim through e-bay after 1 month.

The communication has up to recently been very cordial and I was alway told "sorry - it will happen next month' but never did.  Lots of excuses but no results.

I would not purchase through them as the likeness of getting the product is remote.
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RichardCoffee
Senior Member


Joined: 2 Dec 2010
Posts: 128
Location: Long Beach
Expertise: I live coffee

Espresso: gaggia baby twin, mini...
Grinder: fiorenzato pietro 63mm,...
Roaster: weber grill with rk drum,...
Posted Thu Mar 7, 2013, 8:11pm
Subject: Re: Gene Cafe from Blue Bell Mountain?
 

I think you'll get your stuff.  It's just a matter of time.  This guy is a bully.  And, he plays fast and loose with the truth.  I've bought some green beans from him and they were pretty ratty - sticks and stones and bug bites - kind of like a little boy. For an amazing contrast, I recently bought some El Salvador dry process beans from Bodhi Leaf.  The prep was night and day over BBM and I got free shipping - delivery in about 3 days and a much better price.

 
Bean2friends
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Lawmage
Senior Member


Joined: 7 Sep 2005
Posts: 5
Location: Boulder, Colorado
Expertise: I love coffee

Espresso: Quickmill Anita
Grinder: Mazzer Mini
Posted Sun Mar 24, 2013, 9:46am
Subject: Re: Gene Cafe from Blue Bell Mountain?
 

I'm in actually the same boat. I ordered a roaster from them 8 months ago and they've been stalling on delivery. They now don't have the funds for a refund. Not being in the US they're pretty much untouchable.
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