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E PC nessage on my Hottop B display
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vico
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Joined: 6 Nov 2009
Posts: 80
Location: carlsbad, ca
Posted Tue Oct 5, 2010, 3:33pm
Subject: E PC nessage on my Hottop B display
 

When I plug my "B" in, it gives me the message "E PC" on the display.  Does anyone have an idea what's wrong?  Thank you.  It's about 7 mos old with about 50 roasts on it.  
Vic
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frcn
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frcn
Joined: 23 Dec 2001
Posts: 3,394
Location: Northern California
Expertise: Professional

Espresso: Vibiemme Domobar Double
Grinder: Mazzer Kony, Baratza...
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Posted Tue Oct 5, 2010, 10:40pm
Subject: Re: E PC nessage on my Hottop B display
 

I once got an error and Michael communicated with the factory and they said that there were no error codes programmed into the machine (this was an older machine, I don't remember if it was a B or a D).. There is no "reset" on the machine nor battery backup, so your best bet is to communicate with Michael at Hottop USA as I am sure he will be able to assist, even if it means replacement parts.

.. and if it helps (and it won't),  yours is only the second case of such a thing I have heard (mine was the first). All FWIW, of course.

 
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vico
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Joined: 6 Nov 2009
Posts: 80
Location: carlsbad, ca
Posted Wed Oct 6, 2010, 5:56am
Subject: Re: E PC nessage on my Hottop B display
 

Thank you for the reply.  I did what you said and Michael said it was from voltage irregularities in my voltage and they have a fix.
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